Advance Appliance Ltd

Appliance Repair
Edmonton AB T5P 1E8
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Appliance Repair
Advance Appliance Ltd
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96%

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Reviews by rating (past 12 months)
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Reviews for Advance Appliance Ltd

Average customer rating:
9.7 10 (50 reviews)

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Marilou
Marilou
0 reviews Edmonton, AB
10/10

Microwave repair

Larry did a good job with our microwave. Job well done!!! And a nice guy too!!

Approximate cost of services:
$200.00
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Company Response

We're delighted to hear that you had a positive experience with Larry and our service at ADVANCE Appliance Ltd. Our team is dedicated to providing top-notch service, and we're thrilled that Larry was not only able to effectively repair your microwave, but also made the process enjoyable. Your kind words will be passed onto him. Thank you for choosing us and we look forward to serving you again in the future!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Washing machine

Larry , fixed my washing machine today
He was very nice! And answered all my questions

Approximate cost of services:
$5.00
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Company Response

We're thrilled to hear that Larry was able to assist with your washing machine and provide the high-quality service that ADVANCE Appliance Ltd. is known for. It's great to know that he was not only able to repair your appliance but also answer all of your questions. We believe in empowering our customers with knowledge about their appliances. Your feedback will be shared with Larry as a token of appreciation. Thank you for choosing us for your appliance repair needs, and we look forward to serving you again in the future!

George
George
1 review Edmonton, AB
9/10

Dishwasher repair

Very good older dishwasher I wanted to keep. They managed to find or make parts and could repair it

Approximate cost of services:
$350.00
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Company Response

We're delighted to hear that you had a positive experience with us at ADVANCE Appliance Ltd. We understand the sentimental value and reliability of older appliances, and we're glad that we were able to source or fabricate the necessary parts to repair your dishwasher. Our team prides itself on our resourcefulness and commitment to keeping your beloved appliances running smoothly. Thank you for choosing us for your appliance repair needs. We're here for any future assistance you might need!

Cathy & Gord
Cathy & Gord
1 review Edmonton, AB
10/10

Excellent Service

We just bought a brand new Panasonic microwave oven and we called Advance Appliance, Ltd to install it inside a cupboard unit for us.

The customer rep who took the call was courteous and she made the appointment for us immediately. Next day, the technician arrived on time. First, he used his tool to remove the old microwave from the cupboard unit. The microwave that we bought was too small to fit inside the cupboard unit. Then the technician had to cut a piece of wood to build a platform in order to elevate the microwave high enough to fit into the cupboard hole.
He was efficient and very knowledgeable of his work. Although it was a simple job, he made sure that everything was perfect before he left.
The technician also took the old microwave for disposal and cleaned up the area where he was working.
We are new in Edmonton and we experienced excellent service as such really means a lot to us. We highly recommend Advance Appliance, Ltd to anyone who needs their appliances to be serviced.

Approximate cost of services:
$252.00
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Company Response

We're overjoyed to hear about your positive experience with ADVANCE Appliance Ltd. Our team is committed to providing excellent service and ensuring that every job, no matter how big or small, is completed to perfection. We're glad our technician was able to efficiently and expertly install your new Panasonic microwave oven, even going the extra mile to build a platform for a perfect fit.

It's also wonderful to know that our customer representative provided you with prompt and courteous service. We understand the importance of cleanliness and we're glad our technician left your space as clean as when he arrived.

As newcomers to Edmonton, we're delighted that we could make your transition a little smoother with our high-quality service. Thank you for your recommendation and for choosing ADVANCE Appliance Ltd. We look forward to serving your future appliance needs!

George in Calgary
George in Calgary
0 reviews Calgary, AB
0/10

Great Disappointment!

I chose Advance Appliance because of their 96% approval rating, it has been a very disappointing and frustrating experience! The source of our issue was our dryer which was not putting out hot air. The first technician changed the heating element assembly and the dryer worked properly for two and a half weeks before the old problem returned. Eventually we were able to get another two technicians to fix the problem, and a new sensor was installed. The dryer was able to generate hot air for three days until the old problem returned. I would definitely not recommend this company in the future when it comes to appliance repair!!!

Approximate cost of services:
$450.00
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Company Response

Thank you for taking the time to review your experience with Advance Appliance, George. We are apologize to hear about the service you experienced. Your satisfaction is our top priority and we regret that we were not able to meet this standard in this case.

We value your feedback immensely and have passed all information along to our repair team so that they can assess where repair procedures may have broken down. Our repair technicians work tirelessly to ensure satisfied customers, so it's extremely disappointing for us when we can't get any closer to the desired result.

We differ greatly from our 96% approval rating in this case, and understand your reasons for not wanting to recommend us in the future. We hope you give us another chance to show you our reliable dryer service in the future, despite past disappointments.

MN in Saint Albert
MN in Saint Albert
1 review St. Albert, AB
10/10

Dishwasher repair

Enrico was our technician. He completed the work quickly and carefully. He was polite and conscientious. Overall, very happy with the work.

Approximate cost of services:
$0.00
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Company Response

Thank you for trusting our service.
Thanks, Enrico from ADVANCE Appliance ltd. Great job. Coy!

Phil from Calgary
Phil from Calgary
2 reviews Calgary, AB
10/10

Dishwasher repaired super fast

We had Mark from Advance Appliances come by because our Maytag dishwasher wasnt draining right on the one-year warranty date. Mark was fast, efficient, found the issue (a clog where the original installer messed up), and fixed it super fast. He was super professional but also informative and funny. If they rest of the team is like Mark Ill be happy to go back to this company any time we need appliance work. Thanks Mark!

Approximate cost of services:
$150.00
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Company Response

Hi Phil, thank you for choosing us @ Team ADVANCE Appliance ltd

Danil of  Calgary
Danil of Calgary
4 reviews Calgary, AB
10/10

Dryer Repair

Technician Randy from Calgary was knowledgeable, professional and efficient in fixing our dryer. He took the trouble of finding the problem. It was done the same day. I would recommend your company to my friends and relatives. Great work Randy.

Danny from Calgary

Approximate cost of services:
$15,749.00
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Private User
Private User
Private User reviews Edmonton, AB
10/10

Dishwasher Repair

My dishwasher is used very little, but is 18 years old. It wouldn't start one day, so I contacted Advance Appliance. They were able to diagnose the problem and source the required part. It is now working! Thanks to Advance I don't need to purchase a new one. They were very knowledgeable and professional!

Approximate cost of services:
$500.00
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Company Response

thank you for choosing Advance Appliance ltd . for your appliance repair project

Sonja in Toronto
Sonja in Toronto
1 review Edmonton, AB
10/10

Dryer

I am very happy with your service, including excellent customer service and an excellent experience with technicians in the field. Lary and Paul did a fabulous job!
Thanks

Approximate cost of services:
$1.00
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Company Response

thank you for choosing Advance Appliance ltd . for your appliance repair project

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Advance Appliance Ltd

Advance Appliance Ltd specializes in the repair and servicing of appliances, backed by our skilled workmanship that ensures 100% customer satisfaction. We offer a guarantee and warranty on our services, including the parts we install in your appliances. No task is too large or small for us to handle!

CATEGORIES
Appliance Repair
PRODUCTS
Washer Repair, Dryer Repair, Dishwasher Repair, Cooktop Repair, Microwave Repair, Oven Repair, Refrigerator Repair, Freezer Repair, Icemaker Repair, Induction Repair, Stove Repair, Gas Appliance Repair, Sealed system repair, R600 sealed system repair.
SERVICES
Appliance Repair, Appliance Maintenance, Appliance Installation, Appliance Business Solution, Appliance Property Management Solution.
BRANDS
Admiral, Alliance, Ancona, Amana, Bosch, Broan, Danby, Electrolux, Frigidaire, GE, GE Monogram, Hotpoint, Hisense, Inglis, JENN-Air, Kenmore, KitchenAid, LG, Maytag, Moffat, Miele, Panasonic, Speed Queen, Samsung, Whirlpool, Bloomberg, Dacor,
STYLES
Diagnosis with Repair Flat Rates. Compressor Replacement R600A Fridge Repair
SPECIALITIES
Appliance Repair, Appliance Install, Appliance Maintenance, R600A Fridge Repair, Compressor Replacement, Sealed System Repair
WEBSITE
https://www.advanceappliance.ca/
YEAR ESTABLISHED
2020
NUMBER OF EMPLOYEES
30
RETURN POLICY
https://advanceappliance.ca/terms/
PAYMENT METHOD
CASH, CREDIT, DEBIT, CHEQUE
LICENSES
Alberta
MEMBERSHIPS
MSA, HomeStars Pro
LIABILITY INSURANCE
Yes
DIPLOMAS
Red Seal Journeyman
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
120
BONDED
Yes
WARRANTY TERMS
90 DAYS PARTS & LABOUR
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