We hired Chris because he is not a large company and we felt he was very easy to work with. He evaluates the job and does the job. What you see is what you get. He was on time and his price was very reasonable. We had 3 other quotes but felt most comfortable with Chris. He presents himself as honest and hard working and we respect that. He even threw in a cleaning of our shed roof. He doesn't use long poles to reach the second floor, he climbs there himself to actually see the gutter or window he is cleaning. We wouldn't hesitate to recommend him and will certainly call him again next year.