My three cameras were installed some time back by ADT and one camera has been failing for the last 8 times in the last 12 months. I have had ADT - thru painful long phone calls - come 8 times for the same problem- but they don't do any real repairs/ replacements and the camera goes again on the blink. Rotten customer service, rotten responsiveness and completely unprofessional. Give them a miss- they only want to bill you promptly- don't expect anything else
- Approximate cost of services:
- $150,080.00
- Company Response
Dear valued client, we are sorry to read that our services have not met your expectations. Please let the Customer Relations team look into this further. Can you please forward us the phone number associated with the security system and the best number to reach you to customer.support@adt.ca subject HOMESTARS and we will contact you. Thank you