***DO NOT HIRE MITCHELL & CO CONSTRUCTION SAVE YOUR TIME AND MONEY IF YOU WANT A GOOD JOB DONE***
On November 23rd, 2020, our elderly parents decided to hire Mitchell to tile the entire main floor of their newly purchased bungalow. He didn’t have a business card when requested, stating that he “doesn’t make them anymore because people just throw them out”. That should have been a red flag but we overlooked it. He stated he could complete the work in 6 days, when really it took weeks (many times where we had to continuously follow-up as he could not be contacted). It is understandable for some delays to occur, but we provided materials as requested in a timely manner as requested. Only the first two days did his employees show up on time and worked a full day, all the days that followed they only showed up at 2pm-3pm and only worked till 5. The cement on the floor was not evenly distributed causing some of the tiles to be significantly raised in certain areas, the grout had to be redone SEVERAL times and to this day are still flaking and crumbling out of the tile space. Mitch even tried to pass blame to the supplier for not providing us the proper type of grout despite US PURCHASING THE GROUT MITCH HAD ASKED FOR?? We had to spend an extra $1500 in materials due to his and his employees’ careless handling. Lots of excuses were made to justify the poor work his company completed. They covered a vent by the front door and stated that they ‘did not notice it’. When concerns were raised via text and we requested him to come and discuss the issues, he ignored them. The only days he showed up promptly were to collect his payments. There are still so many tiles that are still moving (you can hear it and feel it), cement on our walls and baseboards, a freshly painted wall was scratched up, huge areas where there is no grout between the tiles, there were EXACTO BLADES carelessly left behind (some hidden under our baseboards), the baseboards were not properly installed so there are big gaps between it and the walls, they did not cut the tile properly for the bathroom so there is a huge gap between the tile and the vanity where they just covered it up with calking. He refuses to compensate us for the money lost from the damages his company was responsible for and for the TERRIBLE work another contractor had to fix. HE HAS TERRIBLE COMMUNICATION WITH HIS CLIENTS AS WELL, wont show up to his scheduled meet ups or even take calls or texts.