Master Fix Plumbing

Plumbing
Toronto ON M5V 2J1
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HomeStars  >  Plumbing in North York  >  Master Fix Plumbing  >  Not recommended.
Private User
Private User
Private User reviews Toronto, ON
0/10

Not recommended.

Wouldn't recommend their services at all.

I'm a tenant in the condo building, and needed a faulty kitchen faucet replaced. The unit owner looked around for quotes, and ended up choosing this company because they are contracted with the building I live in, even thought their quote was higher than other options.

The owner asked me to schedule an appointment with them (makes sense since I'll be the one at home during the installation). It took 22 days trying to schedule one, with two no-shows due to some issues (emergencies as they said) on their side. And on the day they showed up unannounced, without a prior agreed-upon time (good thing I was working from home that day).

The installation itself was OK, the installers were courteous and professional.

After the installation, they reached out to me again, saying they lost their messages with the owner and asked me for their phone number to send a quote to. I didn't have it as I keep in contact with the owner via e-mail, so I shared it with them. They then insisted I send then the phone number, and threatened to send the bill to the building and the building would charge me. Not sure in what world it would be considered professional to use threats to force someone into correcting their own mistakes.

Approximate cost of services:
$640.00
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