Not terribly happy
- Company Response
As discussed yesterday, the team were to arrive at our yard for 9am and perform their mandatory safety inspection. The team ended up leaving the yard at 9:19am opposed to the planned 9:10am-9:15am(after performing the safety inspection) and arrived back at our yard for 7:30pm. The team had charged you for 10.25 hours(9:15am - 7:30pm).
Again, we do apologize for our accounting system being down at the time. We sent out the paid invoice immediately after our system was fixed. Sorry for any inconveniences.