MEGARON FINE HOMES

Bathroom Renovation
Markham ON L3R 8V4
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Reviews for MEGARON FINE HOMES

Average customer rating:
8.2 10 (21 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Renovation

During the summer, my family and I contracted Megaron Fine Homes to completely renovate two of our existing bathrooms. They completely gutted them, they retiled them, installed new vanities, tub, shower and toilets, along with the necessary electrical and plumbing. Considering the extenuating circumstances of the covid 19 situation, this company went above and beyond. They had sound protocols in place, which helped alleviate any concerns. The crew was punctual and their craftmanship was excellent. When the project was completed, they cleaned the area and removed all of the debris. The bathrooms were completed on time and on budget. We couldn't be happier with our newly renovated bathrooms. Thank you Megaron Fine Homes!

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Company Response

Megaron Fine Homes would like to thank you for your comments. We are happy that our work fulfilled and exceeded all of your expectations. We always strive to take the necessary precautions, especially in the current conditions. We hope you enjoy your new bathrooms for many years to come!

Private User
Private User
Private User reviews Toronto, ON
0/10

Absolutely Attrocious Bathroom Renovation

We hired Luke and his team to renovate our bathroom in the summer of 2019. Unfortunately, it was the least professional home renovation project we have experienced, both in terms of customer service and workmanship. The renovation was a disaster from start to finish with delays in starting the job, to sloppy work (choppy tile work, uneven grout, handheld shower placed OUTSIDE the shower enclosure), to his complete incompetence in managing his on-site crew or project manager.

We were unable to find a resolution with Luke, who was largely unresponsive during the project (except to request payment), even after his team walked out on the unfinished job.

Fortunately, we were able to complete the job after finding someone who was much more responsive, respectful, and competent. I would strongly caution anyone looking to hire Luke for a renovation of any size.

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Sam in Toronto
Sam in Toronto
1 review Toronto, ON
10/10

Partial bathroom renovation, replaced tub, tiles and lavatory

We are very happy with the work done by Megaron Fine Homes. Renovations are not easy at the best of times but when you throw in a pandemic in the mix it can get very trying. Luke and the team of Jonathan, Thomas and Nick made it so much easier with their professionalism and understanding. They have gone above and beyond to ensure that our partial bathroom renovation was completed in a reasonable amount of time and it looks amazing. We would definitely hire them again for any future project.

1 of 1 people found this review helpful.
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Company Response

Thank you Sam for trust you bestowed on all the services we performed in order to complete your bathroom renovation and we are pleased to hear that we met all your expectations. We are also pleased that our uniformed and professional staff satisfied your customer service requirements and that our quoted price met and did not exceed your budget. With our internal company policy that responds to COVID-19 as well as the regulations we followed recommended by the governing authorities we are relieved that the project was completed without incident and that you felt secure with all our practices. We always strive to take charge and make responsible decisions that sustain our reputation and showcase us as an accountable, transparent organization with stewardship that exceeds industry standards through excellence. We feel a great sense of accomplishment knowing that someone was inspired through our previous work, and trusted us enough to provide a referral which is a great compliment. Megaron Fine Homes Inc., has always been dedicated to improving the quality of the natural and built environments, while we believe in providing everlasting quality with every project for the benefit of the sophisticated audience of today, and future generations.

Bev Bernbaum from Toronto
Bev Bernbaum from Toronto
1 review Toronto, ON
0/10

Bathroom Renovation - Buyer Beware

On July 17, 2019, the President & Founder of Megaron Fine Homes Inc. (LP) and I signed a quote to have him renovate the only bathroom in my condo. The project involved replacing everything inside the space and providing a custom built vanity. The quote included a condition that all materials be acquired before the work started. Per the booking and payment terms, I provided a deposit cheque for 50% of the cost of the project (over $8000), which was cashed two days later.

It took me 6 weeks to determine specific materials, which I provided in email on September 5th. I requested a design meeting to discuss the custom vanity and some questions I had about options. I had selected a small mosaic tile to use for trim that involved a special order from the US via a tile store in Toronto. All the other materials I’d chosen were available locally.

We met later in September but LP did not bring the vanity catalog for me to finalize the custom design. He assured me that other than the mosaic tiles (which would be subject to Canada Customs crossing the border so beyond his control – rightly so), the remaining materials would be readily available quickly. We discussed two sets of renovation dates (mid October and early November) so that I could provide notice to the condo board/property management. He stated he would order materials, starting with the mosaic tiles, as they would take the longest to arrive.

One week before first set of dates, I requested a status of all the materials and a meeting to discuss the custom vanity and my outstanding questions. LP stated that he was waiting to hear about the delivery of the mosaic. It was agreed that work could not start then and we would aim for the second set of dates. When I did not hear from him, I contacted the tile store in Toronto myself only to be told that the tiles had never been ordered. As a special order, it required payment in full up front. The store had emailed the invoice and authorization to LP but he had not paid the bill. After waiting 2 weeks, the store had cancelled the order.

As the second set of dates approached, I still had no status on the other materials aside from local tiles for walls and floor. LP still stated he was waiting on the arrival of the US tiles that I knew had not been ordered. He had frustrated the contract and destroyed my confidence that the project would proceed on the second dates, or any dates.

On October 24, 2019 I emailed, called and texted LP to cancel the project and request the refund of my deposit. On November 4, 2019, LP emailed me a 3 page incoherent response refusing to cancel the project saying the deposit was not refundable, even though there was no language in the quote stating that either wasn’t possible. My legal counsel suggested proposing a settlement of a credit to LP to cover out of pocket costs and time spent. On November 6, 2019 I proposed a settlement of a credit of over $1000 and a refund to me of $7000 in an email. I received no response.

I researched Small Claims Court proceedings. In January 2020 I requested the return of my deposit again, willing to discuss reducing the amount further based on any other expenditures incurred, but again received no response. Although told that I would likely receive a Small Claims Court judgement in my favor, I believe the process would have been arduous, drag on for years, involve continuing stress, frustration, and require throwing good money after bad. I refuse to spend any more time and money on this unscrupulous contractor. This review concludes this process. If you choose to work with this contractor, Buyer Beware.

1 of 1 people found this review helpful.
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Company Response

We are not certain if this job was ever completed and if so to what quality but a company by the name of Diligent Construction was involved with the same and not Megaron Fine Homes Inc. as is written. A letter of apology has since been issued for the mix up in names herein this report. Megaron fine Homes Inc. emphatically believes in cultural diversity in its workplace. Accordingly, we strive to create a positive atmosphere where individuals of all cultures are respected, and valued. When it came down to workplace diversity, this clients beliefs were not the same as the guiding principles of Megaron Fine Homes Inc. and therefore due to this prejudice we gracefully declined working on the project and offered it to Diligent Construction. Diligent shows intents to finish the project because as admitted by the tile store, tiles were purchased by Diligent which were the tiles the client wanted. We are not sure of any other outcome. Without Prejudice Megaron Fine Homes Inc.

HomeStars in Toronto
HomeStars in Toronto
2 reviews Toronto, ON
10/10

Bathroom renovation

I was very pleased with the contractors Thomas and Jonanthan in
remodeling my outdated bathroom.
They were punctual, friendly and willing to accommodate all my requests.
I wouldn’t hesitate to recommend Megaron Fine Homes to anyone.

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Company Response

Thank you for providing Megaron Fine Homes Inc. the opportunity to perform the work that completely had us rebuilt your new bathroom including switching your existing bathtub to a more functional stand up shower. We are also pleased to hear that our experienced, and professional staff met all your expectations. We know working from home these days presents certain challenges and we were glad we were able to formulate a plan that allowed us to work around and accommodating your rigorous work schedule. Thank you also for recognizing the value of our internal company policy regarding our response to COVID -19 that gave you security of us providing a safe environment. We always strive to take charge and make responsible decisions that sustain our reputation and showcase us as an accountable organization that exceeds industry standards through excellence.

Private User
Private User
0 reviews Brampton, ON
10/10

Kitchen renovation

Our tiny home was lacking storage of any kind. Our original kitchen had 4 upper cabinets and 4 lower. Our kitchen has become the focal point of our home. The kitchen was designed custom to our needs providing us with everything we wanted, needed and more. The entire process was stress free. I loved that upfront, with the virtual design we knew exactly what we were getting. Everything was installed quickly and the workers took great care and pride in their work. Our kitchen is more than I could have ever hoped for. I would and do recommend them to anyone considering a kitchen renovation.

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Company Response

Thank you for providing Megaron Fine Homes Inc. the opportunity to quote and complete your kitchen, and first floor renovation requirements Ashley. We are delighted to hear that we met all your expectations which we had pledged to do from the onset. We always strive to take charge and make responsible decisions that sustain our reputation and showcase us as an accountable organization that exceeds industry standards through excellence.

Tom Kanellos in Toronto
Tom Kanellos in Toronto
2 reviews Toronto, ON
10/10

Complete basement renovation

We first hired Megaron Fine Homes about a year ago for a complete renovation of our kitchen, master bathroom and main floor powder room. We had an amazing experience and based on this, we decided to bring them back to do a complete basement renovation. They completely finished our unfinished basement, including building a brand new bathroom for us. They met and exceeded all of our expectations the second time around! We will not hesitate to recommend them to all of our friends and family!

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Company Response

Thank you very much for your feedback. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We strive to sustain customer partnerships and always seek everyones input, by listening and understanding their needs, in order to deliver value. We set a high standard for ourselves, and we’re so glad to hear this incentive of ours met your expectations of our company. We are glad that you were inspired and satisfied by our work and thank you for taking the time elaborate about your experience.

Private User
Private User
Private User reviews Pickering, ON
10/10

Complete basement renovation, including bathroom and kitchette

Our family hired Megaron Fine Homes to completely renovate our basement into a basement apartment for our son. They installed new flooring, built a washroom including a stand up shower, as well as a kitchenette. The crew assigned to our project was punctual and meticulous. The quality of the work was top notch and they kept us within our budget. I will definitely recommend them to all my family and friends.

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Company Response

Thank you very much for your review. Your opinion about the experience you have had is very much humbling and your generous comments about the quality of workmanship you are enjoying and benefiting from will be celebrated with all our employees. We will use your valuable input as a key component for training towards our commitment to continuous process improvements, customer service and product quality. It's nice to know that you were inspired by something we have created, which is a compliment that we do not take lightly. Don't forget as we had explained about the 5% of your total projects value which is a money back offer we extend to all our clients for any referral they care to provide. On behalf of the staff ......thank you

Private User
Private User
Private User reviews Markham, ON
10/10

Kitchen and Bathroom Renovation

We hired Megaron Fine Homes to do a complete renovation of our kitchen and master bathroom. The team from Megaron did an amazing job! The project was completed on time and on budget. The redesign of the new kitchen turned out amazing and we are constantly getting complitments. They regularly communicated with us and made sure we were completely satisfied. We would highly recommend Megaron Fine Homes for all your renovation needs.

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Company Response

Thank you for having the faith in us and we are glad you are also taking advantage of our payback referral program. This is a great way to receive even more discounts on your completed project. We are also pleased to hear that we met all your expectations. We always strive to take charge and make responsible decisions that uphold our reputation and showcase us as an accountable organization that exceeds industry standards through excellence.

Plato in Toronto
Plato in Toronto
1 review Toronto, ON
2/10

bathroom renovation

I came to an agreement with the manager of this company to renovate my bathroom. I prepaid almost 90% of the total project to earn some discount according to them. The job started and had several interruptions. I always received excuses why the job is not progressing. The manager of the project was nowhere to be found and would not answer my messages and phone calls. It took almost two months and the job was not completed and the excuse was that he didn't have the manpower. I am so disgusted of poor attitude and lack of professionalism. If anything i would recommend stay away from this company.

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Company Response

STATEMENT BY COMPANY OFFICIALS.
Unfortunately once in a while we all run into purposely induced vagueness and insidious demands . Our company did not do the work in this residence as professed by Platon R of Scarborough. A company by the name of Ravenclaw was paid to do the work. Initially our company was asked to construct a barrier free shower but due to unethical demands proposed by Platon R. the client, we opted to pursue our Values Vision Mission. We therefore gave up the work to Ravenclaw and Platon R, agreed with this arrangement. A) We were initially asked to construct a barrier free bathroom with a zero entry to the shower for wheelchair access. B) The client also asked for us to produce receipts for the client to receive government grants for the budget that was to be spent. C) The client then proposed that NO barrier free construction be done however still insisted on the receipts to be provided and to state barrier free was completed which is totally agains company morals. D) Our company is built on the four cornerstones of; Accountability, Stewardship, Sustainability, and Ethical Corporate Governance. We identify and act on opportunities through the exercise of sound judgment and ethical conduct which is in line with our business strategy and corporate values. We therefore refused to continue with this work, that does not conform to these guiding principles for the protection of the companies reputation. The company named above was brought in to complete the work so that we do not leave the client without any options and any deposits that were received were also handed to the company that took over. We do not have any knowledge of this projects outcome after initial discussions
Without prejudice Megaron Fine Homes Inc

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MEGARON FINE HOMES

Megaron Fine Homes Inc. , is a practice that has been designing, renovating and building exquisite homes of exceptional quality since 1989, and therefore accountable for enhancing the lives of our clients by achieving their vision, and ensuring their satisfaction. At Megaron Fine Homes Inc. , we believe that your ...
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