MEGARON FINE HOMES

Kitchen Planning & Renovation
Markham ON L3R 8V4
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for MEGARON FINE HOMES

Average customer rating:
9.1 10 (10 reviews)

Sort by

Irene
Irene
3 reviews Pickering, ON
10/10

Basement and bathroom renovation

This is the second project Luke has completed for us. Last year Luke and his team renovated my kitchen and we were so satisfied with the outcome that this year we decided to do our basement which included a bathroom renovation as well. Luke did not disappoint. We are beyond thrilled with the way it turned out. Luke listened carefully to our needs and came up with a great design to accommodate them. The work was done on time and on budget and we couldn't be happier. I would definitely recommend Megaron Fine Homes for all your design and renovation needs. Thanks Luke!

Was this review helpful?
Company Response

Irene it was a pleasure coming back to your home to do the basement and bathroom renovation. We thank you very much for your review. Your opinion about our work and your experience with our crew is greatly appreciated and will be shared with our staff.

amykathrynduncan
amykathrynduncan
1 review Toronto, ON
10/10

Bathroom and Laundry room renovation

We had a very good experience with Megaron Fine Homes for our basement bathroom/laundry room project.

Luke, Thomas, and the team were wonderful to work with and kept the project on time, on budget and kept us informed along the way. I really appreciated that decisions were run by us as the project progressed so we were able to talk through any nuances and make key decisions collaboratively.

Would recommend!

Amy, Peter, and Lucas

Was this review helpful?
Company Response

Any Peter and Lucas Thank you very much for your review. Your opinion about the experience you have had is very much humbling and your generous comments about the quality of workmanship you are enjoying and benefiting from will be celebrated with all our employees. Don't forget as we had explained about the 5% of your total projects value which is a money back offer we extend to all our clients for any referral they care to provide. On behalf of the staff thank you.

Tom Kanellos in Scarborough
Tom Kanellos in Scarborough
1 review Toronto, ON
10/10

Kitchen and bathroom renovation

We were referred to Megaron Fine Homes by a family member who had their renovation done by them. We liked the work done and we decided to have them do our kitchen and bathroom renovation. From the moment we contacted them to the completion of our project we can’t say enough about the professionalism and quality of the work delivered by the team at Megaron Fine Homes. The cabinetry was beautiful and we are thoroughly enjoying our new kitchen and bathroom. The project was completed on time and on budget. Bravo to the team at Megaron and we won’t hesitate to recommend them to all our family and friends!

Was this review helpful?
Company Response

Dear Mr. K. Your opinion about the experience you have had is very much humbling, however we stuck to our guiding principles and pledged to provide that positive human experience from the onset. Your generous comments about the quality of workmanship you are enjoying and benefiting from will be celebrated with all our employees. Enjoy your new environment in the greatest of health.

Louise G.
Louise G.
0 reviews Toronto, ON
10/10

Kitchen renovation

We are thrilled with our kitchen renovation recently completed by Megaron Fine Homes. From beginning to end we were very impressed by the commitment to customer service, the quality of materials, and the outstanding workmanship.

Was this review helpful?
Company Response

Thank you for providing Megaron Fine Homes Inc. the opportunity to quote and complete your kitchen, and first floor renovation requirements. We are delighted to hear that we met all your expectations which we had pledged to do from the onset. We always strive to take charge and make responsible decisions that sustain our reputation and showcase us as an accountable organization that exceeds industry standards through excellence.

Mousumi in Toronto
Mousumi in Toronto
1 review Toronto, ON
1/10

Renovation of bathroom

Our dealings with Luke Psarianos, the chairman of this company, were positive in the beginning and he was responsive. We paid 50% upfront months in advance and scheduled the job for July 2019 for a full bathroom renovation. The contract included building a custom vanity. However days before the scheduled start date, the project manager whom Luke introduced as part of his team, refused to start the project without having the vanity built first. At this time it was very hard to get in touch with Luke and he indicated that he was speaking to his project manager to sort it out. The issue was that the project manager and Luke were not talking to each other and the project manager had no idea that the vanity was to be custom built by Luke as part of the contract. He kept insisting that work could not start without the vanity. Luke, on the other hand kept saying the vanity will be built yet there was no talk of the design or the materials or timeline with us.

Ultimately after almost 10 days of no resolution after scheduled start date, we decided to buy the vanity out of pocket in order to have the project started. We were assured that the price will be adjusted in the end. The project finally started. After completing the project, we sent several reminders to adjust the price and send the final invoice To which we got no response. Finally we received a bill at 2:30pm on Aug 10. we received a small credit for the vanity but were surprised to see a charge of $150 for installation of third party vanity which was never discussed or indicated in any prior communication. The original contract included the building and installation of the vanity. Through out the day we tried to discussed this with Luke via text messages. Eventually at 9:14pm on Aug 10 he said he had sent the bill to collection agency for non payment (just a few hours after sending us the final invoice). Just to be clear this was the last 10% which was due. We had paid 90% at this time already.

This last exchange with Luke is driving our rating and we won’t be using this company again for the renovation of our bigger bathroom which we are going to do next. In fairness the work was well executed and the quality of work was to our expectations.

Beware of the relationship that Luke portrays of his project managers and contractors. He may give the initial impression that they work for him but in reality they are separate entities which Luke only pointed out to us in our last few text messages. Ultimately if something extra is charged by them you won’t get any adjustments from Luke and you will need to sort it out directly with the company that the project manager represents (which we learnt the hard way).

2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Our firm's origins are rooted in the code of sustainability, dedicated to improving the quality of the natural and built environments in the planning, renovation, restoration, and design of built environments to live and thrive Our firms guiding principle is to protect natural resources, promote social justice and economic well-being, as well as to create livable spaces that enhance, inspire, and reflect local heritage, values and culture. Every project aquiring a 10/10 score is not a coincidence. It is success through our experience, knowledge and people.

Under these values we conduct our daily business and therefore it is easy for us to address Mousumi Saxena grievance and accusations. Mousumi purchased lights from a third party, which lights were already provided and accounted for in our original quote. Having been told that the second light purchase was not necessary, Mousumi asked us and not the third party company for a refund that Mousumi dealt with. We found this very discourteous although as a forum of Generosity, Sustainability, Stewardship and in keeping with our guiding principles, we offered Mousumi a substantial credit regardless of no wrong doing, and the issue has been resolved. Until then, Mousumi was unwilling to fulfill her financial obligations and asked us to seek our own compensation from the company Mousumi bought extra lights from.

Mousumi is also not clear in her interpretation of events alleging the vanity which Mousumi had ordered was not in production when in fact it was being produced. Mousumi misrepresents and exaggerates on the sequence and timing of delivering the 30” vanity. However our group does agree that the vanity was not to be on site until the second week, as this is when it was needed. Having experienced first hand the damage that can be incurred by cabinetry that is left in the proximity of a construction zone, we refuse to deliver cabinetry until it is required for installation. So our practice was not of being late, like the client notes, rather it was a practice of due diligence. While the client panicked and stampeded through our schedule, Mousumi purchased her own vanity which was agreed to, and was advised what to purchase. Of course the purchase was wrong and our staff diligently corrected the sizing, and this is where the least possible charge of $150.00 that Mousumi makes reference to was applied and NOT for installation. Installation charges were already accounted for in the original quote. In this case Mousumi cannot characterize “Installation" of an item to be the same as “Assembly" of an item from a third party.

We assigned the project to a Project Manager who has done work for us in the past. The reason for this is because there was an ailment in the owners family. We as an organization made the responsible move to have someone who was pre-qualified perform duties in an acting position in order for the work that was going on in the condominium of question to continue. This way the owner can attend to the travails faced. Once again it was misconstrued by Mousumi that we had an outside source performing the work however this individual was approved when they were pre-qualified in the past. This is what you call Accountable Stewardship

As our work was more than acceptable to the client which is verified through various forums of communication including therein her review. Most people we have consulted find the score of 1/10 insincere and vindictive. It is very unfair for us to become victims of others wrong doing and misconceptions. Every other project has been a 10/10 without any hesitation from the client.

Private User
Private User
Private User reviews Scarborough, ON
10/10

Complete basement renovation

My wife and I couldn't be happier with our complete basement renovation. Megaron Fine Homes did an amazing job creating a new bathroom and laundry room in our basement. The crews were meticulous and the craftmanship exceeded our expectations. Everything was done in a timely manner and completely on budget! I wouldn't hesitate to recommend them to friends and family!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for providing Megaron Fine Homes Inc. the opportunity to conduct work that rebuilt the basement laundry and bath. We are also pleased to hear that we met all your expectations. We always strive to take charge and make responsible decisions that sustain our reputation and showcase us as an accountable organization that exceeds industry standards through excellence.

David
David
2 reviews Toronto, ON
10/10

Basement remodel and bathroom

Luke and his team where amazing and professional. They exceeded our expectations. We absolutely love our new bathroom and laundry room they created for us. They gave us about a two week timeline and they delivered.

Was this review helpful?
Company Response

David . Thank you very much for your review. Your opinion about the experience you have had is very much humbling and your generous comments about the quality of workmanship you are enjoying and benefiting from will be celebrated with all our employees. Don't forget as we had explained about the 5% of your total projects value which is a money back offer we extend to all our clients for any referral they care to provide. On behalf of the staff thank you

Tom Kanellos in Toronto
Tom Kanellos in Toronto
1 review Toronto, ON
10/10

Complete kitchen and bathroom renovation

We hired Megaron to do a complete redesign and renovation of our kitchen, as well as a complete gut and renovation of our master bathroom and main floor powder room. The Megaron team did an amazing job redesigning our kitchen and bathrooms. The new layout of our kitchen is more practical and functional than our previous one. The custom kitchen and bathroom cabinetry turned out beautifully and the entire renovation has exceeded our expectations. The work done was meticulous and completed both on time and on budget. I would highly recommend them to anyone looking for a one stop shop for their entire renovation needs.

Was this review helpful?
Company Response

Thank you for taking time to provide us with your positive feedback! It was our pleasure working on your project!

TubaPaul
TubaPaul
2 reviews Markham, ON
10/10

Kitchen + Renovation

Luke and his team at Megaron did an amazing job with our renovation. He and his team completely transformed the kitchen, powder room, hallway, and laundry room. We are thoroughly pleased with the renovation. All of our friends love the beautiful wood cabinets with their soft close hardware, ceramic floor tile installation, LED lighting, and stunning subway tile used as the backsplash. The quality of their product and their finished work is top notch! I highly recommend them!

Paul

Was this review helpful?
Company Response

Thank you very much for your review. Your opinion about the experience you have had is very much humbling and your generous comments about the quality of workmanship you are enjoying and benefiting from will be celebrated with all our employees. We will use your valuable input as a key component for training towards our commitment to continuous process improvements, customer service and product quality. It's nice to know that you were inspired by something we have created, which is a compliment that we do not take lightly. Don't forget as we had explained about the 5% of your total projects value which is a money back offer we extend to all our clients for any referral they care to provide. On behalf of the staff thank you

Irene
Irene
3 reviews Pickering, ON
10/10

Kitchen and bathroom renovation

Luke and his team did a fantastic job on both my kitchen and bathroom renovation. He really listened to my needs and the result was exactly but I had hoped for and more! I would definitely recommend Megaron Fine Homes to all my friends and family. I couldn’t be happier with my kitchen and bathroom. Thanks Luke and to your team!

Was this review helpful?
Company Response

Thank you for providing Megaron Fine Homes Inc. the opportunity to quote on your kitchen, and first floor renovation requirements and are pleased to hear that we met all your expectations. We always strive to take charge and make responsible decisions that sustain our reputation and showcase us as an accountable organization that exceeds industry standards through excellence. Not withstanding any of the foregoing we also instigate and develop the strategies that will promote corporate growth and customer satisfaction. We feel a great sense of accomplishment knowing that someone was inspired through our previous work, and trusted us enough to provide a referral which is a great compliment. Megaron Fine Homes Inc., has always been dedicated to improving the quality of the natural and built environments, while we believe in providing everlasting quality with every project for the benefit of the sophisticated audience of today, and future generations.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about MEGARON FINE HOMES

Megaron Fine Homes Inc., is a practice that has been designing, renovating and building exquisite homes of exceptional quality since 1989, and therefore accountable for enhancing the lives of our clients by achieving their vision, and ensuring their satisfaction. At Megaron Fine Homes Inc., we believe that your dream home should not only be about blending a stunning design with an elegant finish, but should also satisfy your aspiration and reflect your specific requirements, while at the same time make an enduring statement about your sense of style.

We have a passion for perfection, and a strong focus on maximizing value for our clients on every project, and while being innovative, and distinctive with our designs, we continuously strive to ensure that the is no environmental impact when carrying out our business. We are also discerning with our adoption to new trends, and as a result take ownership of creating surroundings that are planned for living and thriving in.

Our designs consist of unique architectural features, with the intentions of delivering an eloquent statement and grandeur that will exceed even the most imaginative expectations. The firm's origins are rooted in the code of sustainability, dedicated to improving the quality of the natural and built environments in the planning, design, renovation, or building of Estate Homes, and Landscapes.. Our firms guiding principle is to protect natural resources, promote social justice and economic well-being, as well as to create livable spaces that enhance, inspire, and reflect local heritage, values and culture.

CATEGORIES
Kitchen Planning & Renovation, Bathroom Renovation, and General Contractors
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.