Loyalty Appliance Repair

Formerly Loyalty Home Repair
Appliance Repair
Burnaby BC V5C 2C9
Write a Review
Write a Review
HomeStars
Appliance Repair
Loyalty Appliance Repair
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

97%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Loyalty Appliance Repair

Average customer rating:
10 10 (18 reviews)

Sort by

Ladner
Ladner
0 reviews Delta, BC
10/10

Excellent service!

I took the oven door off in order to clean the dirty condensate that accumulated on the window glass. Being the handy type, I took the door apart without taking a video, and as I age, my memory isn't what it was, and couldn't remember how to put it back together again. Having Sharon here previously for our dishwasher malfunction, and then our front loader had issues, he was the first of mind to call. Since not all wall oven doors are not identical in construction, and not having taken it apart himself, he methodically reconstructed the door and installed it, and charged us only his base call-out fee.
Needless to say, should my wife bag on me again to have her wall oven door cleaned again [yeah, right...], we know who to call first!

Was this review helpful?
Vic in Burnaby
Vic in Burnaby
1 review Burnaby, BC
10/10

Refrigerator

I highly recommend loyalty appliance repair ! I was very apprehensive about calling someone to repair my fridge, but I'm so glad I did ! I am so pleased with the professionalism, friendliness and service Sharon provided in fixing my fridge issue.
I will call loyalty appliance repair for anything I need fixing in the future.

Was this review helpful?
Joe
Joe
1 review Burnaby, BC
10/10

Range Hood

We had a problem with our range hood suddenly turning off, completely. The first few times this happened, we would give the hood a swift bang on the side and it would start again but within a few minutes, it would turn off again. Loyalty Appliance was recommended to us by a friend. Sharon was courteous and is very knowledgeable and was able to quickly diagnose & fix the range hood problem. We would highly recommend this company to anyone. Thank you for your honest & excellent service.

Joe

Was this review helpful?
Gordon in Vancouver
Gordon in Vancouver
0 reviews Vancouver, BC
10/10

Fast response and excellent service

Sharon showed up when he said he would, got quickly to work on our dishwasher. The appliance was not working at all and was displaying error codes for 2 separate problems. I thought I would have to buy a new dishwasher or at least face a hefty repair bill. Sharon discovered the problem was a frayed wire hidden away inside the door. Solved both problems within the hour. He is very knowledgeable, helpful and really shows an interest in what he is doing. Can't recommend him highly enough.
Gordon

Was this review helpful?
Meribeth
Meribeth
1 review Burnaby, BC
10/10

Very impressive

I have called Sharon a couple of times, now, to deal with my tenant’s appliances.
He is quick, reliable, gets the job done and is very fairly priced.
I’ve got him on “speed dial”
Meribeth

Was this review helpful?
Company Response

Hi Maribeth,

Greatly appreciate this review!

Thank you,
Sharon

Robert M
Robert M
0 reviews West Vancouver, BC
10/10

Repair KitchenAid Diswasher not draining

Sharon responded shortly after I left a voicemail asking for help with a 5 year-old KitchenAid dishwasher that was not draining. He was available the next day and gave me a 9am-11am hour window of when he would arrive. He let me know there was a charge for the visit to diagnose the issue but that the charge would be applied against the final bill if there were repairs. Sharon called the next day 20 min. before 9am to let me know he was on his way and he arrived promptly. He was courteous and polite and was able to quickly extract the pump and dislodge the blockage. He also explained how I could do the same if the problem occurs again. Overall, the service was on-time, speedy, and with a minimum of hassle. Sharon was knowledgeable and provide great customer service.

Was this review helpful?
Company Response

Hi Robert
Thank you so much for your kind words and we really appreciate you taking the time out to share your experience with us!

Private User
Private User
Private User reviews West Vancouver, BC
10/10

Kenmore dryer fix

This was one of the best service calls I have ever had. Sharon showed me what was wrong, explained everything really well, showed up early and finished early. My quote was very fast and accurate. Great experience. I have recommended them since.

Was this review helpful?
Company Response

Thank you so much for recommending us!

Itse in Richmond
Itse in Richmond
2 reviews Burnaby, BC
10/10

Dryer repair

Sharon gave me a quote over the phone for repairing the heating element in my dryer. I called a few other places and they did not want to provide a quote. He arrived on time and well prepared. He showed me the broken element as well as the part price online. Although he may be getting a contractor price, I felt comfortable knowing he wasn’t overcharging for the part. He finished the job within an hour and offered to connect a new hose that I had purchased. He also charged the amount that he quoted. Overall I felt he was polite, honest and knowledgeable.

Was this review helpful?
Company Response

Thank you so much for your kind words, we greatly appreciate this review.

Xerex
Xerex
0 reviews Surrey, BC
10/10

WASHER REPAIR

Great customer service, the technician was knowledgeable! Highly recommend Loyalty Home Repair for anyone having an appliance issue that need to be repaired. Thanks Sharon for fixing my washer.

Was this review helpful?
Company Response

Hi Xerex,

Thank you so much for recommending our company!

Private User
Private User
Private User reviews Vancouver, BC
10/10

Super service

Super fast response and super service. Quick and experienced, Sharon quickly found where my washing machine was leaking. Had to order a part and he kept me updated all along. Quick, polite, and experienced. Highly recommended.

Was this review helpful?
Company Response

Thank you so much for sharing your experience with us, we really appreciate your feedback!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Loyalty Appliance Repair

Why Choose Us: We provide the highest quality and a wide selection of parts in our truck, yet we are affordable. Our scheduling is very flexible, we can offer same day services with the confidence of providing 100% satisfaction. We are insured, licensed, and bonded. We also have a 1 ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Repair pros in Burnaby?