I am writing this review to hopefully help Cargo movers improve their service and for those who are moving between provinces. In my case Calgary to Victoria!
After narrowing down a few companies based on their reviews online and the initial quote I chose Cargo Movers.
Initial info exchange and signing up agreement when very smoothly and friendly. We agreed on the date and time and I signed the agreement and paid the deposit
These guys will not give you a specific time and date till the day before the pick up.
Dont book with them if you are having a tight commitment with your move dates (this might be just with long distance moves)
The pick up went smoothly, the pick up crew in Calgary were nice, worked hard, loaded the truck in a very organized way and I watched Bilal strapped them all tightly.
Again I could not get a specific delivery date from them (had a 3 days window confirmed).
The delivery date changed twice and it cost me flight change fees, ferry fee and accommodation.
Even that both I and my neighbour (used Cargo Movers) both told them about the narrow drive to the house, They ignored our advice, brought a huge truck, had to carry all the furniture and boxes one by one up the hill (Poor Amir)
And they charged me extra $500 for the long distance carry. They did the same thing on the second delivery for my neighbour.
I have pictures from when they opened the truck. Everything was thrown on top of each other.
My bed base was broken, the bed frame and my bookshelf were dented/scratched heavily.
My bike handle and gear was broken, my outdoor lamp was broken.
The whole experience was very frustrating and expensive for me.
- Approximate cost of services:
- $5,000.00