We purchased our house last April (2019) and it needed alot of TLC to make it our forever home. Kitchen, baths, L/R, etc. We had several contractors quote the work, but Rob from Brit Renos was the one we decided to go with. Not necessarily because his price was the best, but he gave us a more personable feeling and one we felt we could rely on when things go off the rails. His quotation was detailed which I appreciated. His personal commitment and engagement my wife appreciated. Over the course of several months of work, Rob and his team did everything possible to complete the work on time. The subtrades (plumbing, elec, drywall, paint, trim) were all top notch and their level of quality and care was above my own personal standards in most instances.
Overall - Rob and his team (including Adam as the PM) restored our faith in renovation contractors, after our last reno at our previous home did not go well with another contractor.
Case in point - near the end, as some things were getting delayed (no fault of Rob's team), the stresses were adding up, and my wife and I were a bit frustrated. Rob went out of his way on a Saturday night, and dropped off a bouquet of flowers for my wife to apologize for the stress and said he would get it all done in the next week. This little touch, is what Rob is about. He didn't have to do any of that, but he did, on his own time, and it was what made going with Brit Renos, the right decision for us.
I have, and will continue to recommend Brit Renovations to friends and family for their renovation needs. He is not always the cheapest on paper, but the care, quality, and customer service provided far exceeds what the $$ amount in the quote details.
We have other projects planned for our house, and I hope that Rob will be available to help, as we will not use any other contractor for the foreseeable future.
Thanks to Rob and his entire team for making our house, our home.
- Company Response
Thank you Ian and Stephanie for such an awesome review, thats very kind and thoughtful. We had a great experience working on the kitchen renovations, main floor renovation and the bathroom renovations. You and the Family were great to work with, and the design for your house was spot on. Thats all you. You did a great job, and we enjoyed pulling it together for you. Thank you from all the Brit Reno Team