At first the crew was quick to show at the job same day. They proceeded to seal some 20 gutter joints. And we paid them via e- transfer. After a week it rained and umbrella at hand we walked around the house to inspect the work and noted 9 joints were still leaking. We called the company and the same person came back late in the day at 3:30 PM. Their boss called and said the repair is not going well and the roofer could not finish that day. He also stated that he wouldnt come back as this job was costing too much. I responded by saying if the job was done right the first time there would not be any need to return.
They agreed to provide a refund and the job was not completed.
I wouldnt recommend this contractor.
I would use them again if needed.
- Approximate cost of services:
- $700.00
- Company Response
Thank you for your review, we always try our best to solve issues and make sure the client is happy. In this case, the scope turned out to be more extensive, and you declined to go with the full scope of work. We therefore refunded 100% of your payment and are happy to do so since you were not 100% satisfied. We have an ironclad 100% satisfaction guarantee or money back, and that's why homeowners trust gta roofing pros. Best of luck in the future and thank you again for your feedback.
GTA Roofing Pros