They quoted and agreed to install our tile floor and backsplash later on. Nic asked us to sign a contract for the work, now they won't honour it. Floor went in okay but they left us hanging on the backsplash. They advised they were too busy and we needed to wait 3 weeks. We did so, now no response to over 10 texts, calls etc. Was first impressed with this father and son team, now, shame on them for not living up to their agreement. Do not use, unreliable. We now have to hire another contractor at much higher cost to us.