The vent cover outside that connected to my duct was destroyed and birds had nested deep inside the duct. One of the birds had died so there was a horrible decomposing smell as well. Shane discussed it thoroughly with me on the phone and when he arrived, he explained everything he needed to do and was doing. He cleaned out the nest thoroughly and made sure the smell was gone before wrapping up. He cleaned up the area and put up a temporary cover (a separate task that needs to be done later) to block the birds until a proper cover was fitted on.
Shane was very friendly and easy to talk to, I've hired him again for my other ducts to be cleaned and would hire him again in the future. Very happy with this company's service and highly recommended.
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- Company Response
Hi Andy - Thank you for taking the time to share your positive experience! I look forward to serving you again in the future. Sincerely, Got Dust Duct Cleaning ( www.gotdustductcleaning.com )