The Boiler Shoppe

Heating & Air Conditioning
Mississauga ON L5L 5X9
Write a Review
Write a Review


Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

89%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for The Boiler Shoppe

Average customer rating:
9.5 10 (75 reviews)

Sort by

Private User
Private User
Private User reviews Scarborough, ON
10/10

Heat pump installation

The Boiler Shoppe had the best quote. They were able to schedule the work quickly. The two technicians who came knew exactly what they were doing and did the work quickly. After the work was completed, the salesman called to let me know the electrical work was less than expected and the price was reduced by about $1000. This was unexpected - I was satisfied with the work, and was prepared to pay the full original amount. How nice to deal with honest folks!
After a week the system seems to be working well.

Approximate cost of services:
$9,500.00
Was this review helpful?
Company Response

Thank you so much for your kind review! We are very grateful for the positive feedback and the opportunity to provide you with the best possible service. We are committed to serving our great customers and hope to be able to work with you in the future!

Greg
Greg
0 reviews Toronto, ON
0/10

Bosch heat pump is loud, no help from The Boiler Shoppe

We've tried multiple times to tell The Boiler Shoppe that the heat pump they installed is excessively loud (keeping us up at night). But they don't seem to believe us. The cooling function is whisper quiet, but the heating function makes a loud buzzing noise. It sounds like a plane is circling overhead. The company refuses to help us after we paid for the $18,000 unit. We will have to hire another company to fix the issue.

Approximate cost of services:
$18,000.00
1 of 1 people found this review helpful.
Was this review helpful?
Dmytro in Toronto
Dmytro in Toronto
1 review Toronto, ON
10/10

Outstanding service!

I am really happy that I chose The Boiler Shoppe! Ricardo was very professional and kind, he answered all my questions and gave a very competent advise. The installation was smooth, fast and without any problems. I already recommended this company to a couple of my friends

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

Thank you for giving us the opportunity to share your home renovation journey with you! We love hearing that our clients are happy with the services we provide. We look forward to helping your friends as well!

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacement water tank for our home boiler system

Our hot water boiler tank failed leaving us with no hot water. Ricardo visited our location with a couple of hours and his team successfully completed the project within 24 hours at a price below that quoted by another local competitor. Impressed and pleased with the service. Would definitely recommend them to others.

Approximate cost of services:
$4,000.00
Was this review helpful?
Company Response

We are glad that we were able to get you access to hot water in a timely and cost-efficient manner. The Boiler Shoppe Team thanks you for allowing us to be your HVAC provider.

Private User
Private User
Private User reviews Toronto, ON
10/10

AC installation

Great, knowledgable and efficient service. I made a call to the company and a tech came out to check the house and two units were installed within a week. Job passed the provincial inspection with flying colours. The original tech was very knowledgable, and helped me plan where to place the units. On installation day the installers were super polite, and again very knowledgeable. I felt like I was in good hands. The work was done quickly, with no changes to the original plan and most importantly safely. We are very happy with our choice.

Approximate cost of services:
$10,000.00
Was this review helpful?
Company Response

Thank you so much for giving us the opportunity to work with you! We are very happy that everything was done to your ultimate satisfaction. We are always striving to do our best and we appreciate you taking the time to give us such a glowing review.

Mary Ann in Nepean
Mary Ann in Nepean
2 reviews Toronto, ON
10/10

Heat pumps

After consulting with a few companies for quotes and configurations of heads and compressors, it was a no brainer to go with The Boiler Shoppe. Pat was expedient with a quote and offered the best case scenario to qualify for a rebate without compromising my budget and home needs. I appreciated Pat's availability responding to my inquiries in understanding the rebate process and installation. The installation occurred without a hitch. Chris and Luke, the installers, were very friendly and considerate ensuring the placement of the heads were exactly where I wanted them and would maximize their effectiveness. Glenis was instrumental in ensuring that all the paperwork was in order and warranties and receipts were sent to me. Without question I would highly recommend this company to friends and family. Thank you for the great service.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you Mary Ann for your very kind review. We all enjoyed working with you and providing the vision you saw for your home. We take great pride in working as a team to ensure that our clients are completely satisfied and always try to meet or exceed their expectations. Thank you so much for providing us with the opportunity to work with you. Please reach out if there is anything that we can help you with in the future! With gratitude, The Boiler Shoppe and heatpumps.ca Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Oil Furnace Replacement to Gas Heating

We needed to replace the existing 90+ year old oil furnace with gas heating. Patrick was highly recommended by a neighbour. Prior to the installation Patrick outlined the procedures. His team completed the breakdown and disposal of old furnace and oil tank, the installation of the gas meter, Viessmann boiler, and venting in a timely manner with minimal disruption. We are happy with the new unit and would highly recommend working with The Boiler Shoppe.

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to submit a review. We strive to do the best job possible and ensure our client's satisfaction. Pat and all of us at The Boiler Shoppe team, appreciate your kind words and the opportunity to help you with your HVAC needs. We are so happy that you are happy :)

Davina in Toronto
Davina in Toronto
9 reviews Toronto, ON
10/10

Viessmann Boiler (not combi) and Stainless Steel hot water tank

My old mid-efficiency boiler stopped working right before the Christmas break. The choice was between repairing a not-to-code unit ($1000 for the part plus labour and no guarantee it would work) or replacing the system. Since we are never moving and I'm a huge fan of efficient equipment, we opted to replace the system which involved running new venting. We contacted three companies, one of which we had used for over 15 years, but of late were unsatisfied with their "sales-y" approach and expensive service calls. We chose Boiler Shoppe because they offered Viessmann. We also did research on a Bosch combi but opted out of combi units altogether (as waiting for my hot water more than "normal" would have annoyed me every day). The team: Paul, Ricardo, installers Tom and team were amazing to work with from the start. No run-around, no upselling, factual, and worked around my picky requirements including ensuring the new venting that ran up from the basement through the garage was positioned to the exterior exactly the way I wanted to ensure aesthetics were maintained. Further, they were able to run the venting pipes so not to disturb my finished basement - a miracle! (the other companies I interviewed were not able to say for certain where they would run the pipes). And lastly, I had always been unhappy renting my bottom of the line inefficient hot water tank. So I got out of that expensive lease and the Boiler Shoppe installed a Viessmann stainless steel hot water tank while they were there that works off the boiler. They also hauled away the old boiler and old hot water tank, not to mention "saving" me from no heat in December as they were able to do the install quickly which I greatly appreciated. On install day, the job ran smoothly and Tom and his team worked really hard and in poor weather. Paul was also super responsive and patient on all my queries before and after the install. Post install, our master bedroom radiator was not heating up a couple of weeks later (likely due to huge air bubble that bleeding could not resolve) and Paul came out immediately to take a look. Thank you Paul for helping us troubleshoot! Tom and his team followed up with a service call to fix the issue which was an air lock. 100% would recommend the company for efficiency, non-sales-y, reasonably priced, professional and responsive pre and post care. Boiler Shoppe will be my boiler company going forward!

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

Thank you so much for your kind words and glowing review! We are so happy that you had such a great experience with us. We value our clients and strive to provide them with the best possible experience. We are also very proud of our Boiler Shoppe team, who all work so diligently to ensure our customers' satisfaction. It was a pleasure working with you, and please reach out if there is anything we can do for you in the future.

Private User
Private User
Private User reviews Toronto, ON
9/10

Viessman Boiler installation

Ricardo spoke my language, as I was looking for a boiler install that would last. Originally was looking for a combi boiler, but after chatting with Ricardo I went with the Viessman tank setup as it is a simpler and potentially more robust system. It also provides a better domestic hot water experience (more flow more quickly - we had a baxi combi before that to compare to). The installers were efficient and did a good job. There were a couple of things that I wanted done a little differently, and they came back to fix it. The price was competitive based on the 3 other quotes that we got. Overall, happy with the experience and BoilerShoppe team.

Approximate cost of services:
$14,000.00
Was this review helpful?
Company Response

We’re thrilled that you were satisfied with our installation & service.
The Boiler Shoppe team does take pride in the work we do and we are honored to hear about the experience.
Thank you!

Steven
Steven
0 reviews Toronto, ON
10/10

Flawless Ductless AC Installation

I was looking for a company with good experience with ductless AC installation which is less common than traditional forced air AC. Quick and courteous installation. Excellent workmanship.

Approximate cost of services:
$4,600.00
Was this review helpful?
Company Response

Thank you soo very much for your review, on behalf of everyone at the Boiler Shoppe, thank you!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Boiler Shoppe

We provide 24x7 service for all your household and business HVAC and Pump needs. The Boiler Shoppe installs products with longevity in mind. This statement might seem peculiar to some; however, we know from experience that with the correct infrastructure and installation, products will perform at optimal efficiency to deliver long service life.

We can ensure this level of quality, as we have close relationships with all the manufactures that we represent. This helps expedite warranty claims and ensure our customers receive the absolute best in class product solutions. We also offer a comprehensive maintenance plan that best suits the appliance and your home comfort needs.

CATEGORIES
Heating & Air Conditioning and Solar Water Heating
SERVICES
Maintenance, Repair, Installations
BRANDS
Amana, Armstrong, Bosch, Camus Hydronics, Daikin, Ecobee, EverRest Extreme Comfort, GeneralAire, Goodman, Mitsubishi Electric, NTI Boilers, Rheem, Superior Pump, vänEE, Viessmann
WEBSITE
https://www.theboilershoppe.ca
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.