I had the worst possible customer service experience with JD Home & Lawn. Had a quote for $1200 to clear out dead plants and bushes in 2 large gardens, minor trimming, weed pulling, a full garden cleanup. As we were not sure about them yet, we changed our minds to 1 garden first to see how they did. My end price for 1 garden was almost the same as the 2 large gardens I was originally quoted for, ending up at $1000. 5 guys showed, 4 hours late,1 guy just sat in truck for the full 1.5 hours they were here, large weeds not pulled, they didn't have the tools to do a garden cleanup and the job should have been about 4 hours worth of work. When I asked the lead guy to trim the dead branches from the mungo pines, he reached under the bushes and broke branches off instead, They kept standing around and I kept having to go out and tell them what to do, Guys did not know anything about landscaping or gardening and worst thing was owner/manager called me in the morning to bug me on how I was going to be paying prior to the job starting. The service had not even been done yet. This was the worst service I have ever had in my life and I have never been so disappointed in a service.
- Approximate cost of services:
- $1,000.00