I bought a Bosch dishwasher from a retail store and after a year, the product leaked and ruined my hardwood floors. I contacted Bosch as I was not satisfied with the product and they told me that they were willing to exchange my dishwasher. However I did not want to go through the ordeal of another floor damage as I felt the original product was not up to par, so they offered to exchange it for a better model (800 series w/ Aqua stop). However I did have to pay the difference between the upgrade and the original. The newer model is better and so far had no issues. Thanks Bosch for your customer service.
- Approximate cost of services:
- $800.00
- Company Response
Thank you for the feedback. We are trusted partners with the major manufacturers for warranty work. We pride ourselves in the quality of our work, and ensure customer satisfaction.