I hired this company to do a full house deep clean 2500 sqft. I did not have a good experience. They showed up several hours late. The cleaning company sent 6 different cleaners at various times to clean. There was constantly someone new coming to relieve a cleaner who left and as result didn't have a clue what had been cleaned or hadn't. Not to mention who wants that many random strangers in their home. Very unorganized.
They quoted and were to clean inside and out of the cupboards. The staff would not clean inside the cupboards as they said everything had to be removed before they arrived. That was not what I was told on my quote and the cupboards did not get cleaned.
They were to clean the walls and baseboards, but would not remove scuff's that required some elbow grease nor would they clean higher then a 5 foot person could reach which isn't exactly clean walls. Most of the walls got forgotten about or missed anyway due to the staff changes.
Furniture did not get vacuumed, entry way was left uncleaned and filthy after so many people came in and out to do this clean, baseboards were mostly all missed as well.
The cleaners would not clean inside the walk in closets as they said that would invade my privacy even though I was there advises them too (just being lazy). They would not move things off shelves to clean (apparently I was suppose to chuck everything on the floor if I wanted the area wiped (then they wouldn't have vacuumed though so you basically chose the floors or shelves).
They charge $90/man hour for cleaning. Those are journeyman trades quality rates for poor service.
- Approximate cost of services:
- $800.00