Signed a contract to have small bathroom (7x7') redone. Nightmare. Literally 8 weeks later (supposed to take 3-4), he'd stopped showing up. Bad quality work and never finished - dozens of cracked tiles installed, toilet in wrong place, tiles already coming up off floor after literally 1 month, and the worst - in-floor heat he installed was done incorrectly, so we now have no heat in the bathroom. Wrote asking for the money he charged us to install in-floor heating back (will cost us literally double or triple to repair) and he can't be bothered to even write back. AVOID AVOID AVOID.