Avoid this company at all cost
They came out to look at my fridge. The technician didn't know how to take the part off to inspect it. He did not even attempt to test the part with a multimeter and then demanded payment. When I called the office to speak to a manager they would not take my call. Avoid this company at all costs
- Approximate cost of services:
- $100.00
- Company Response
Dear client! I'm sorry you had a bad experience with our company and our customer service. That should have never happened and I fully understand how difficult this is for you. We're also awestruck by the circumstances that you describe. We are aware of this and our upper management is investigating. We are deeply worried about the experience you have had with our business. I will try my best to resolve any issues that you may encounter concerning our services. Please contact us and describe your case in details at manager@appliancerepairexpert.ca and I personally assure you that your problem will be resolved.