Jrd Pool & Spa

Swimming Pools, Spas & Hot Tubs
Calgary AB T2Z 0J9
Write a Review
Write a Review

Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for Jrd Pool & Spa

Average customer rating:
10 10 (55 reviews)

Sort by

Private User
Private User
0 reviews Calgary, AB
10/10

Hot tub maintenance and instruction

New hot tub and needed someone to help me out with chemicals. Called several companies. John was very busy but made the time to come help me out. My home had just flooded so I was extremely overwhelmed. I really appreciated his respect for my worries.

Approximate cost of services:
$80.00
Was this review helpful?
Company Response

I'm glad I could be of assistance and show you how to it.

Private User
Private User
0 reviews Canmore, AB
10/10

Hottub and Swim Spa

John with JRD has serviced both my outdoor hottub and indoor swim-spa on multiple occasions. JRD is based over 100km away from where these are located, and they are still more reasonably priced than going with a local service. More importantly, however, John is the oracle of all things spas. Owning spas at different properties, I found John after posting on Reddit asking for a service that seems to know what's going on as multiple services had purported to fix issues without the underlying cause being addressed. Someone posted that I needed to contact John, and after doing so, I have never used another service again.

On the first occasion John came out, he diagnosed the tub as having multiple small leaks, and sold me a $45 chemical sealant on the spot that bought us 2 more years with the old tub, when the local services (two separate ones) had proposed a 4-figure "fix" that likely would not have worked, or a new tub.

I recently called John back as our old tub is on it's last legs and he advised against further fixing, as he felt it would just continue to have issues and instead of charging us more, said we may be better off buying a new spa and gave us recommendations.

I have recommended JRD to friends, and everyone instantly recognizes that this is the best company to deal with. Spas and spa repair is an opaque industry overall, but John is such a pleasure to deal with, that we will never use another company again.

As an aside I understand JRD also services the facilities of the local pro sports team. Thank you JRD for the honest and amazing work.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Thank you for the kind words. We are always thrilled to help folks navigate the sometime murky waters of pool and spa ownership/maintenance

Cari Manz in Calgary
Cari Manz in Calgary
3 reviews Calgary, AB
10/10

Hot Tub Repair

What a fabulous dude! Thought I had a new and very large paperweight on my hands. However John thought outside the box and saved me some money and a whole lotta hassle. Very personable fella who clearly knows the ins and outs of our outdoor tubs. Highly recommend JRD.

Approximate cost of services:
$1,500.00
Was this review helpful?
Private User
Private User
0 reviews Calgary, AB
10/10

Hot tub inspection

Whenever I need help with my hot tub, they are always there to take my call. Always professional service.

Approximate cost of services:
$95.00
Was this review helpful?
Company Response

We aim to please

AmyB in Calgary
AmyB in Calgary
4 reviews Calgary, AB
10/10

Hot tub motor replacements & troubleshooting

I had John out a few times this summer/fall to help troubleshoot my leaky Beachcomber hot tub - he is very informative and gave me a ton of helpful advice for DIY as well as perform any repair work in person as needed. I got 2 new motors to replace the aging ones, as well as a new hot tub cover from him. John takes the time to explain everything he is doing and let me help out where I could so I learned how to DIY some things as needed. Stellar service, he's my go to for all things hot tub related. Thanks John!!

Approximate cost of services:
$2,000.00
Was this review helpful?
Company Response

You're very welcome Amy. I'm glad I could get you back into your tub.

KevinDM in Calgary
KevinDM in Calgary
4 reviews Calgary, AB
10/10

Very good job

I'm very happy with the service. John knows his stuff and did a great job inspecting, repairing, and cleaning a very old hot tub that came with a house we bought and that needed some TLC. He explained everything he was doing and why, pointed out issues that didn't need immediate attention but to keep an eye on in the future, and provided and demonstrated all of the necessary kit to keep the hot tub chemically balanced. I recommend this company.

Approximate cost of services:
$450.00
Was this review helpful?
runforester from Calgary
runforester from Calgary
4 reviews Calgary, AB
10/10

Great service!

We "inherited" a hot tub with the purchase of our new home and wanted to learn how to properly maintain it. Jonathon came by after hours during a very busy time of the year and took the time to explain our spa and patiently and thoroughly walk through how to properly care for it. He's not only very helpful but is also a great teacher. We would definitely recommend Jonathon to other pool and spa owners.

Approximate cost of services:
$100.00
Was this review helpful?
Company Response

It was a pleasure to help, enjoy your hot tub

Private User
Private User
Private User reviews Calgary, AB
10/10

Hot tub repair

Thank you so much for your help John! Amazing customer service, talked us through how to unblock a persistent air lock. Friendly, quick to respond and saved us $$$. Couldn’t recommend this company enough!

Approximate cost of services:
$10.00
Was this review helpful?
Company Response

Happy to be of service. Enjoy your beachcomber

Private User
Private User
Private User reviews Calgary, AB
10/10

AMAZING service!

John came out almost immediately to troubleshoot our hot tub issue. He was extremely knowledgeable, nice and knew the cause right away. I was so impressed with his expertise and quickness to help us get our tub back up and running! I would definitely recommend him to anyone and will without a doubt be using him in the future should we need to again.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Glad we could help

Private User
Private User
0 reviews Calgary, AB
10/10

Hot tub service

Very honest service experience. Blower in hot tub failed. Could have cost me $300+ but Jon recommended to not bother as it wasn't a worthwhile investment for an older tub. Also fixed another problem with the tub that we didn't call for with no extra charge. Recommend Jon highly

Approximate cost of services:
$90.00
Was this review helpful?
Company Response

Was my pleasure to be of service. No worthwhile technician puts duct tape over a diverter and says it doesn't work. Just glad we could get you back up and running at minimal financial cost

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Jrd Pool & Spa

Welcome to JRD Pool & Spa.

With over 12 years experience in both the commercial & residential pool and spa industry we are well suited to service most any need your hot tub or pool may require. We are fully insured and CPO Certified.
At JRD we believe in giving you the customer service you deserve.

- Flexible hours
- No extra charge for holiday, emergency or weekend service calls
- Phone support past business hours

Call us today to schedule your appointment.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
SERVICES
Hot Tub Repair, Hot Tub Service, Hot Tub Chemicals, Hot Tub Parts, Hot Tub Filters, Hot Tub Accessories, Hot Tub Covers, Pool Chemicals, Pool Accessories, Pool Maintenance, Pool Service, Pool Parts, Pool Repair, Pool Filters, Commercial Pool Service, Commercial Pool Maintenance, Commercial Pool Service Contracts, Customer Training (Water Balancing, etc.)
BRANDS
Able to service most any brand of spa or pool. We do not carry any specific brands at this time.
SPECIALITIES
Phone Support past Business Hours No extra charge for Emergency and Holiday Calls! Superior Customer Service
WEBSITE
https://www.jrdpoolandspa.ca/
YEAR ESTABLISHED
2017
NUMBER OF EMPLOYEES
1
PAYMENT METHOD
Cash, all major Credit Cards, Debit
LICENSES
CPO Certified (Certified Pool & Spa Operator)
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
$100/Hour
PROJECT RATE
Depending on many factors. Call us for a quote today!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.