Was having problems with tub heater. Johnathan was on time actually early! He guessed at what he thought it might be in about 15 minutes. He gave the the other options of what it could be if his first guess wasn’t right. He said we’ll try this and if it doesn’t work I’ll take the parts out and won’t charge you. Luckily he was right from the beginning. It was the cheapest repair of all options.I would recommend him to anyone that has hot tub issues. It’s nice to have a person that is knowledgeable and he was able to teach me a couple of things too!! Thanks!!

NEW JOB OCT.28
The heater had been working fine since John had been here. He had warned me about the heater, it had been shorting out but he said it may get me through the season or give out in a couple of weeks. Well guess what? It didnt take long to go it started to jump the breaker. John came within a day and rediagnosed it to be the heater. He drained the tub and had the heater changed within about an hour. We are retired so his 10% seniors discount helps. He is also very knowledgeable about water settings & chemicals. Thanks again John. You are definitely my hot tub go to guy.

John came by and did a full drain and clean of our hot tub and provided a tonne of best practices for maintaining it go forward. He was super knowledgeable and was very generous with his time and prices. We will definitely be using his services again. Best customer service we've had in a long time!

Had a broken down hot tub that had been lowered into a low access deck cavity. Despite the difficult placement the contact from JRD was able to identify what needed to be done and execute the fix in a timely manor. His care and attention to detail were very reassuring during the process and although the repair cost was expensive, due to the nature of the replacement parts, we were confident we would get the problem resolved correctly the first time. I will be using JRD Pool & Spa for all my spa needs moving forward and would highly recommend them for your maintenance or repair needs too!

JDR Was early for appointment, helped with task at hand, and helped with pointers going forward. I have been thru a few pool and spa guys in my day, but I could not recommend him strongly enough. You will not be disappointed. Great job

John arrived on time (early actually which worked great for us). John was very professional, explained exactly what we was going to do, found the problem and completed the repair. If I need anything done on my hot tub in the future John will be the one I call.

Highly recommend John if you need “ anything” done to your spa. Top quality service!

I bought a house that came with a hot tub in ‘as is’ condition. No maintenance or upkeep had been done on it in years. Jon came over and immediately diagnosed a problem with one of the pumps. He sourced a new pump and had it installed within a few hours (in some less than favourable weather!). He then cleaned my tub top to bottom and got it looking brand new for me. He set me up with a starter chemical kit and showed me how to balance the ph and chlorine levels. Finally he ordered me a new custom cover to replace the old one. Great experience- will for sure be calling Jon up if I have any more issues.

Quick to respond friendly knowledgable a pleasure to have worked with him. I would highly recommend his services and will use him in the future

JRD Pool & Spa services is great! Jonathan is always courteous and on time and a pleasure to work with. He is very knowable at what he does. I have know him for about 5 or 6 years and have used him for or spa service all that time. I will continue to call him for his service.