Yevhen Pankratenko

It is my pleasure to write a review for Yevhen. We needed to have the pedestal from our old Maytag washer installed on our new Maytag. This was because the Canadian Appliance Source delivery team refused to do so, in spite of the fact that the salesperson had stated in our contract that they would. Yevhen communicated with me promptly when I texted him to find out when he would arrive and he arrived precisely within the time window that was scheduled. He was so pleasant to deal with and he agreed to wear PPE as we have seniors in the house. Yevhen did an outstanding job and kept everything clean and tidy. He protected our machine by bracing it carefully when he needed to turn it on it's side to attach the pedestal. He even noticed that our hot and cold taps were connected opposite to the way they should have been...either the Canadian Appliance Source technicians did this incorrectly or it was that way with our old machine and two other technicians that attended to fix the old machine never noticed the wrong connection. Yevhen fixed this for us, levelled the machine, tested it and everything is working perfectly. He is honest, professional, and very knowledgeable. We will definitely call him again for appliance service!