I recently called Fix it Right after dealing with ongoing issues with our garage door opener, which even after replacing with a new unit, was jamming on a regular basis. I called on a Sunday afternoon and by Monday mid-day, they sent a technician, Joseph, to diagnose the issue. Joseph called in advance so I knew when he'd arrive within the two-hour window provided and upon arrival quickly assessed the problem. In the end, I ultimately needed a new garage door to prevent the issue from occuring again. Joseph was not pushy and took the time to go over the options and pricing with me, and to describe the key differences I'd notice with a new door that would address the original problem I called for. Within 48 hours from there, the new door was installed, which took just a few hours total. Overall, I am impressed with the customer service, including the prompt responses, diagnosis of the issue and installation, not to mention the quality of the new door itself. Highly recommend!
- Approximate cost of services:
- $3,500.00