The natural choice turf shop

The company owner Phil came to my home and gave me the written quote for the 2017 lawn care program for weed control. It runs from April to Oct. the dates were listed for each application. I realize they don't always come exactly on the day listed but they missed the entire spring program and didn't respond to my calls. Message box in both email and voice mail are always full. We wrote them a letter to cancel as we don't trust them and want the remainder for the 4 applications not completed back. We are in the process with the BBB and consumer advocacy. I have also taken this matter to the media with CTV. They take money upfront and don't do the work in the contract. Sad thing is our Gardener recommend him and he feels terrible. We all learned a lesson!!!