Repair diagnosis, seal not closing proper due to level. Removal of internal parts. Defrosted ice, via heat gun ( I supplied). Lowered adjustable legs, (scratched my floor in process in more than one spot after clearly seeing results). Reinstalled parts, asked for wood lengths to help level uneven floor rather than adjust with adjustable legs. Very sloppy workmanship throughout. Fridge door does not open and close properly. Terrible workmanship, I now need to hire another repair to correct his work. I will never use this source for any repair and will spread the word through my neighbourhood website. Vito
- Approximate cost of services:
- $150.00
- Company Response
the original call was for the door not closing right. the customers house has an very old wooden floor, and is half an inch lower on the right side than the left. we had to turn up the legs of the fridge to correct the problem. the customer was aware of the risks of a wooded floor and that is why he signed a waiver before the repair was done. we had the tools in our vechicle .it should also be noted this customer was very agressive to the technicain and held the technician hostage in his house. the tech had to call 9-1-1 in order to let the technician out of his house. please beware this customer will hold you hostage and we are currently working with the police in charging this customer with a criminal charges being laid.thanks