Henry came to our home-had no regard for our home and personal belongings. Ruined my carpet- scratched my dryer, damaged the steam drawer, screw remaining after he fixed dryer-2 weeks later squeaking began. Dishwasher repair, he broke the drain hose and then charged us for it. Used dishwasher for the first time and found a panel from the dishwasher in the tray-wondering what that belongs do. Placed my clean clothes on ground. He was unable to provide quote and then over charged us in the end. LG sent them-I do not recommend this company.