Repair man arrived when expected, diagnosed the problem quickly, told us there were 2 parts available in Toronto, he would be back in a week. That was 3 weeks ago. I called several times, was told I would get a call back, never did. Called back was put on hold and disconnected. Called back and was finally told the part was on back order would not be available for ‘weeks’, why did it take 3 weeks to tell me? I asked to speak to a supervisor, the operator told me that was impossible due to lockdown. I asked for a number, she refused, put me on hold mid sentence where I was disconnected. I asked for a refund and was told they would mail a cheque, really!! They took my deposit immediately via visa and they’re going to send me a cheque. Very rude operator, very shady company do go near them. Wouldn’t recommend this company to my worst enemy.
- Approximate cost of services:
- $425.00