Capital Appliance Repair

$170 for 20 minutes seems excessive. I was told by the office when I booked, that the estimate of total cost would be $70 no matter what which would be deducted from total price of fixing a dishwasher that would not drain if I went ahead. But I was not given an estimate of total price before the job was finished and for 20 minutes of excellent work (done well and to my satisfaction) it was $170 plus tax (which was reduced to $ $169.50 including tax when I complained that it seemed too high). This amounts to $450 per hour! I was never informed that the cost would be this much or what it would be until the job was finished. There needs to be better communication about what a good job will cost if the hourly rate is going to be so high.