No one wants to pay unnecessarily.
Matt came to my house and inspected my roof. He was very friendly and made me comfortable. We noticed some part was bumped and I told what I concerned. He checked it and confirmed me it is just visually shown, not a issue. He adjusted the snap of ventilation of my roof and said with big smile "No one want to pay unnecessarily". He could say in different way to highlight his work and charge for coming to my house. However, all he gives me was big smile and pleasant experience of him with nothing. This really gives me a big impression on this company that Matt really values the customer's needs, which gives me big trust in him. I would recommend Matt due to his honesty and consideration from customers' point of view.
- Approximate cost of services:
- $0.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
I didn't want to charge you because to me that makes no sense, You don't know about Roofing because it's not your expertise, I came at your house and told you that it was a waste of money to repair that little bump that nobody can see and I fixed your vent because I was there and it could have been an issue. That was a pleasure for me. Thank you and if ever you have any more questions just let me know.