As a bit of background, I'm a Toronto-based builder and developer who has built a reputation of quality of work, attention to detail and responsiveness. In the middle of a major project my aluminum team cancelled last minute on custom eaves, downspouts, facia and soffit, and leaf guards work for two (retrofit) 1890’s townhomes in downtown Toronto. As this happened mid November, timing was a significant concern - not only because I professionally avoid pushing back project deadlines, not an option, but with the temperatures dropping each passing day and a significant demand for this type of work before winter, I was in a tough spot as all my contacts were booked until 2019.
Fortunately, I discovered Milestone Aluminum Inc. Neyla was great - a clear communicator and helpful in scheduling the work with Dorian and his team. Dorian proved to be a straight-forward, helpful, trustworthy man who truly delivered great customer and an excellent quality of work. Dorian was responsive to my time constraints, and his crew truly skilled at their jobs.
I was impressed by everyone at Milestone’s dedication and desire for quality and precise finishes. They used top quality materials and delivered finely detailed and clean job that exceeded my expectations. Dorian’s crew show up when they said they were going to, and worked until the job was finished. Dorian was always responsive when I needed to get a hold of him, great at taking direction but always available for professional inputs/suggestions.
I wholeheartedly recommend Milestone Aluminum and their work. Dorian has mastered the aluminum trade work. I will be contacting Dorian from Milestone Aluminum for future renovation projects, custom home building and developments. Thank you Dorian for the aluminum work, your excellent customer service, dedication, and for helping me deliver my project on time.
- Company Response
Thank you for sharing your experience with HomeStars users. We are happy that your soffit, fascia, gutter and leafguard project was delivered on time and at your satisfaction.
It was a pleasure working with you and hopefully we will work again in the near future.
All the best,