I have had many major and minor renovations and installations over the last 20 years. And yes, there have been a few projects where the work done was well done but this furnace and air conditioning installation with Francis Fuels was truly excellent . . . . from start to finish.
The salesperson was punctual and always quickly accessible. He was not only technically knowledgeable about their product line but more importantly about the finer details of the the installation. I had a unusual requirements and preferences: he was able to ensure that those details, big and small, were relayed to the installation technicians. He even visited during the installation to confirm that the physical installation matched what we had earlier discussed.
The installation staff were also punctual and highly skilled. Any small editing that I requested, they were able to accommodate. They had very innovation solutions. They left the work area clean and educated me on the operations of the new equipment. They were both polite and professional.
The office staff sent emails reminding me ahead of appointment, they completed the warranties for me and did the paperwork for rebates that I was eligible for.
Needless to say, I would highly recommend Francis Fuels.
And I plan to use them for all my future HVAC work
- Company Response
Thank you for your excellent review. We look forward to continue servicing your home comfort needs.