I had the pleasure of having my water heater installed by Elliott. He was very professional, friendly and efficient! Total install time was 35 minutes. Friesen's is very lucky to have such a competent, hard working young man representing their company.
Simple replacement. Service man was the best, cordial, friendly and worked with me to overcome any difficulties.
Thank you so much for your review! We hope you'll keep us in mind for any of your future Heating or hot water needs.
They called before they showed up. Very clean and efficient Polite and did a couple more things I needed done above their required duties.
It never hurts to go a little above and beyond to make sure things are done right. So glad to hear your install went well.
Work done was very professional. Installer was also very courteous and also showed me how to do yearly maintenance on this new water heater.
It's important that you as a home owner are shown how to properly look after your new equipment. If you ever have any questions or concerns about your new water heater please don't ever hesitate to give us a call.
He diagnosed the problem, explained what was happening to cause the issue and then fixed it. I wish all technitions were were this great, Kevin was amazing
Wow! Thank you for the incredible 10 Star HomeStars review! We are so pleased to hear that you have had an authentic Friesen's experience. We pride ourselves on creating an exceptional customer experience and couldn't be more pleased to hear that this is noticed by our customers.
I had a new kitchen installed and the company who installed the cabinets recommended Friesens for the hood fan installation.
I called Friesens and received a quote for a hood fan installation.
When the installer arrived he said they do not install hood fans and he could only install the roof vent end the duct work to where the hood fan would be. The installer did a great job but now I had to still get the hood fan installed. Also, they charged me the full price that should have included installing the hood fan.
I did not think this was fair and I called the person who gave me the original quote. He told me that when they quote for a hood fan installation it only means the duct work up to the fan. This is very strange. When I got a quote from a plumber to install the sink, he did not just install the plumbing, he installed the sink too. All in all I did not think I was treated fairly and I would not use this company again.
I'm very sorry if there was any miscommunication on our end. As I had explained, with the company that recommended us it is standard practice for us to quote just installation of the vent and duct. Again I am very sorry for any confusion and miscommunication and that you feel you were treated unfairly.
The installation was seemless and efficiently executed...the installer was kind, repectful, polite, and efficient. I could not have asked for better service. It was a pleasure to have this serviceman in my home!
Thank you for your review! We could not be more pleased to hear that you have had a great experience with us.
Wishing you a wonderful winter and many years of trouble free hot water.
Friesen's Edmonton is your local Furnace replacement and Air Conditioning specialist.
Since 2007 we have been providing Edmonton and surrounding area with top quality service with their residential Heating and Air Conditioning needs.
Partnered with Home Depot we are able to bring you competitive pricing, a variety of financing options and incredible peace of mind! We stand behind all of the products we install.
We also offer humidifiers, hot water tanks, air purification and 24 hour emergency service.