You have to really appreciate a company that not only does a good job on the regular things, but shows up to help when something out of their control goes wrong.
I met Oak Ridge Electrical as part of a kitchen renovation that we did. They were consistently on time and made of point of doing quick, accurate work. As a result, I had them back to install the electrical part of a heated floor we put into a bathroom on a separate job.
Somewhere after that, we had a situation where one of the lines from the street burned out. We had no idea what was going on, half of our electrical utilities were dead. Craig himself was at our home within an hour, reviewed and identified the problem quickly and effectively and within another half an hour or se, the electrical company was at our house getting power running normally again. Oh, and he did not even charge for the visit.
I am grateful that there are contractors like these out there!