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Elaine in Toronto
Elaine in Toronto
1 review Laval, QC
0/10

Noisy fridge LG terrible costumer service

I just bought on 25/05/2017 a stove GE and a fridge LG. The fridge LG does a loud noise since we plugged it. I called Canadian Appliance, they said its not their business, and that I should contact LG. LG sent one person, and he said the compressor has a problem, and needs to be changed. Of course that I want my money back. The Costumer Service is in Panama. We are living with a terrible noise for over than 2 weeks now, and nobody really cares. I can't buy food, because I wont keep a noisy broken machine. No customer service at all. We already called LG 6 times. I bought a problem, and we paid total $ 2.828,93. I just want my money back. DONT BUY.

Approximate cost of services:
$2.83
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Company Response

If you are having issues with LG, I know that if the tech report states the compressor is an issue. Call LG Canada they are excellent to work with. Especially if the tech has considered the product faulty.

Customer Service 1-888-542-2623 (7am-12am)

I have heard many positive things about the service they provide I am very sorry for your troubles

if you would like I could try and help you with LG

Please contact the store and ask to Speak to Terry if further assistance is required.