At first, Danny was very prompt in assessing the problem and getting his team to the house to do the repairs. He installed gutter guards on our eavestroughs all around our property.
Until the really cold weather with lots of snow arrived in January and February, the work seemed to be good. HOWEVER, ice dams formed and they were the worst that we have ever seen along our roofline. The ice was completely jammed all around our roof - front, back and side. And when it melted, it caused a sheet of ice everywhere. It was a nightmare.
I have tried several times to get Danny back to the house to look at the work, help me to understand why this is happening, and how it can be fixed. We never had a problem like this before.
He has not returned my 2 text messages or 1 voice mail I left him. Perhaps he is out of business or out of the country and not able to return my communications. So, I would not give him a high rating, based on this lack of follow-up.
- Company Response
Thank you for the nice review. You were a pleasure to work for. Do not hesitate to call us if there is anything you need. Also I forgot to tell you, an older lady came by and was fascinated by the stone work you got done. She said it looked amazing.