The job was to paint a dark cherry cupboard to white. It was an efficient, quiet, and respectful team. The quality of the job lacked attention to detail: missed areas, bleeding and streaking, blotches. Biggest miss was another coat needed to cover the dark paint underneath. Had to remind them of missed areas after 90% of the job was finished, the base of cupboard was not touched. After reaching out about the above there was no response. I wouldnt recommend them for furniture painting. They did a great job of painting the walls of the kitchen.
- Approximate cost of services:
- $2,000.00
- Company Response
Dear Igor,
Thank you for sharing your feedback regarding the kitchen cupboard painting job we completed. We appreciate your kind words about our team being efficient, quiet, and respectful.
We're sorry to hear that the quality of the job lacked attention to detail and that there were missed areas, bleeding, streaking, and blotches. We take pride in our work and strive to deliver the highest quality results for our clients, so we are disappointed to hear that we fell short in this regard.
We apologize for missing the base of the cupboard and for not responding to your concerns after the job was completed. We should have been more responsive and taken immediate action to address any issues you had with the job. We are committed to customer satisfaction, and we take all feedback seriously.
We would appreciate the opportunity to make it right and address any outstanding concerns you may have. Please don't hesitate to contact us at, and we will do our best to address your concerns.
Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
Sincerely,
Wally and Monique, proud owners of Decorating With A Difference.
Please see our other satisfied customer responds.