Interlock took a 16,000.00 deposit Sept 2017 to do my roof April 2018. After multiple calls to the company I was told I would have to pay them another 15,000.00 above the signed contract for them to do my roof. When I told them that wasn't going to happen they started crediting back my visa every few days small amounts to supposedly to pay back my deposit. I called them and told them that I would not accept these payments as my visa was paid off last October. Why would I want a 16,000.00 dollar credit on my visa. They still continue to do small credits instead of paying me with a cheque in full. So desperate to save the visa charge that they are accessing my visa against my authority. Desperate desperate business. Stay away is my suggestion.
Had an estimate done, which was done on my time and very quickly! They were very kind and helpful with any questions I had. The guy was great with people; obviously meant for that job. I would definitely choose them again if I need any renos done. Amazing!
We had called a few roofing companies to get information on a metal roof, and interlock was the first to take us seriously. Derek came over within a couple days of calling them and got the ball rolling. He suggested the dark black slate and I'm so glad he did because our little 600 sq foot bungalow looks awesome. The crew was professional & all business. They finished in about a day and a half. We recently decided on additional snow guards and Interlock again responded quickly. I am seeing so many more metal roofs and it's no surprise, and I'm glad we choose Interlock for a variety of reasons. They run a tight ship and the whole process was streamlined right on schedule.
Carly York from Edmonton, Ab.
They tried to keep the mess to a minimum, we had to clean up a bit. The work was done in one day. We don't have to worry about ever shingling again. Love the idea about not having to clean off the roof any more. There were pretty much able to match the colorr that we had with the old shingles.
We were a little hesitant using Interlock because they were based in a different province. That was put to rest really quick. The communication via email and phone was excellent. We were always updated and informed on the progress of shipping of materials and starting of the job. A crew of 3 came out and in 2 1/2 days they were done. There was some shortage of material due to a slight change in the way our roof was done, but the installers arrived 7 days later to finish the job. We have had nothing but compliments on our roof. There is a "sticker shock" when you find out more on the cost, but we think overall, this is the way to go. We have a rebate on our insurance now, because it is a class 4 roof. This will be our last roof ever. I hope the photos show the difference.
The roof that was installed and what we picked is awesome. The workmanship is another story. We have 4 Skylights which we paid for special flashing to replace, it is on our bill. This was not done, there was an excuse they did not have the appropriate pieces, with no intention to fix.
Now we are trying to do our eaves and the install of them is a nightmare because of the way they put on the roof??? I would say to anyone purchasing buyer beware and watch what is done . The salesman tells you one thing and the actual workmanship is another story. Know what you paid for and ask lots of questions. Get what they have sold you or you will end up disappointed.
Clayton and Deb Brandvold
The local Installation Manager Rodney, has tried to connect with Mr. Brandvold several times and we understand he has left a voice message. Can you please let us know the best time to contact you. Thank you very much for your business, we appreciate it.
Great looking roof. Excellent job.
Interlock metal Roofing work crews did an excellent job replacing our worn-out cedar shakes with a new metal roof that will last a lifetime and is the envy of our neighbourhood.
The Interlock roofing crew were excellent and completed the entire re-roof project in 1 day! The working crew were professional, organized, courteous and communicated with us very effectively. My wife and I are very satisfied with the quality of the workmanship displayed. The crew did an absolutely impeccable job in keeping our site clean and safe throughout the installation process.
They asked necessary questions along the way, informed us of pros and cons of some decisions and options and explained all of the steps involved in the roofing process.
Overall, I was very impressed with their great WORK ETHIC and very good work habits.
I would highly recommend using Interlock and their products. We are already receiving compliments from neighbors and others passing by. We'll make sure to provide contact information to anyone enquiring about Interlock Metal Roofing and their products.
Charlie and Susan Klaver
The last roof done on this house was a terrible job. Interlock came for an interview with their product samples soon after phoning and we made out choice. the materials were delivered quickly and the crew was able to come and install sooner than I had thought. The job was managed very professionally and the installation crew was very professional and courteous. The end result was a beautifully done roof, looks great.
I was thrilled when I chose Interlock to install the roof over my house this year (2015). Interlock salesman was very professional at introducing his company's product and assisting me with my roof plan. I was promised to have my roof in the beginning of September after putting my deposit down in July.
They dumped the roofing materials onto my front yard at the end of August. However no one came to install the roof for my house. And I have to make calls to the company in October and requested them to fulfill my contract. After several delays, Interlock finally got my roof installed, but not completed in the middle of October. The installer forgot to put on vent on to my roof and to fasten my downspouts to my wall as part of the agreement.
Later on Interlock fastened the downspouts to my roof but caused the downspouts leaking. Interlock installer also came again and cut my roof to get the vent installed. I wrote to them to repair the leaking downspouts. But the Interlock guy told me he was not responsible for the leaking. Consequently I became worried about the possible problem with their work. I wrote to them to warrant their work and gave me their plan to get the downspouts’ leaking fixed before I can make the payments. The ice formed on the pave way from the leaking spouts now poses serious threats to the safety of my family.
However Without giving me a solution, Interlock put a lien over my house. This is the worst experience I have ever had in my purchase experiences. I will seek legal means to get this resolved.
Interlock Lifetime Roofing Systems is one of North America's largest metal roofing manufacturers. Our highly-durable aluminum roofing product is available in many different colors, designed and tested to be attractive and last a lifetime. We offer homeowners a trend-setting, elegant and environmentally sustainable option - and peace of mind for many years to come. We stand by what we sell with an industry-leading Lifetime limited 50-year transferable warranty. We are proud to offer you the last roof you will ever need.