Man With A Wrench

Appliance Repair
Toronto ON M3A 3A5
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
Man With A Wrench
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2020 winner 6 timesBest of 2020winner 6 times

Reviews for Man With A Wrench

Average customer rating:
9.7 10 (229 reviews)

Sort by

squashembugz in Bradford
squashembugz in Bradford
25 reviews Bradford West Gwillimbury, ON
10/10

Really great service - FRIDGE REPAIR

So glad I found this company. They were actually the 2nd company I called. The first company I had the misfortune of working with was a complete fraud. Man With A Wrench was great to work with right from the start. The owner Alex called me and did a Zoom video conference call with me to remotely diagnose my fridge. He was very detailed and very customer service oriented right from the start ( a complete 180 from the last company I dealt with ). Alex explained how this was a common problem with my fridge and offered ways he could fix it. Today the technician Jason came out and serviced my fridge, cleaned the parts that were causing the issue and did a service on the fridge. The last company tried to rip me off for 600.00 telling me I needed all kinds of parts. Man With A Wrench was honest and professional to work with and I would recommend anyone give them a try. I agree with the other homestars users - this was a great company to work with. Great work guys, thank-you for your help.

Was this review helpful?
Company Response

Thank you very much for taking the time to share your experience. We are very happy that we were of service to you and will continue to help the community have access to good information. You were a pleasure to work with and if you ever need any further assistance we are always happy to help!!!

Have a wonderful day

Hayley
Hayley
9 reviews Toronto, ON
10/10

Leaking fridge

My fridge had been leaking for a week and I could not find the source. I’m looking for an appliance repair person on Homestars I found Man with a Wrench. Other than the high star rating what impressed me was that they were dealing with covid 19 by doing zoom appointments to diagnose issues. What a great idea! I made an appointment for the next day and had a detailed discussion with Alex who had spent 45 minutes looking at the manual for my brand and model of fridge. It turned out that my appliance had a blockage so I opted to have their representative come the next day. He was quick and importantly wore a mask and gloves. My fridge has been perfect!

Was this review helpful?
Company Response

Hello Hayley,

Thank you very much for the great review! It is great to hear that Alex was able to correctly diagnose your refrigerator, and find the issue without having to attend a home visit.

We are currently offering virtual diagnostic calls via Zoom, Google Hangouts, WhatsApp, and phone calls to help and tend to all appliance repair needs!

If you have any further issues or concerns, please make sure to contact us, and we will be more than happy to assist.

Have a great weekend,
Team Man With a Wrench

Raj in Toronto
Raj in Toronto
1 review Toronto, ON
10/10

Fridge Door Repair

Man with a Wrench did a diagnostic of my fridge door which was not closing properly. The recommended buying a replacement door and even helped facilitate the purchase by sending me a link to a trusted supplier. They indicated I should be able to swap the door myself so no additional cost to me. Very easy and great to deal with. Thanks guys!

Was this review helpful?
Debbie j
Debbie j
0 reviews Richmond Hill, ON
10/10

remove garburator and install piping under sink

Work was done very fast by a master plumber. The company is very good at diagnosing problem when the appointment is booked, saving everyone time.
We were happy the plumber followed Covid 19 health and safety practices

Was this review helpful?
Company Response

Hello Debbie,
Thank you for the 10/10 review. It is great to hear that our master plumber was able to resolve your plumbing situation efficiently and effectively while adhering to social distancing guidelines. Please feel free to contact us if you require any further repair help for plumbing, appliance, or HVAC. We are happy to serve!

Thank you,
Team Man with a Wrench

Private User
Private User
Private User reviews Toronto, ON
10/10

Dishwasher Repair

Dishwasher was leaking all over the floor. Booked an online appointment with Man With a Wrench. They were able to determine what needed to be replaced within two minutes, and followed up with an email with videos on how to do it and with the link to buy the replacement part.

To be clear, they were willing to do it if needed, but the remote support was honestly incredible. I wouldn't hesitate to use their services.

Was this review helpful?
Company Response

Hello,
Thank you for taking the time in writing us a review. It's awesome to hear that by using our online diagnostic tool we were able to quickly figure out what needs to be done. During current times our main goal is to adhere to social distancing guidelines by providing all the possible repair advice through our free virtual plumbing and appliance repair diagnostic. Please feel free to contact us if you have other issues with plumbing, HVAC, or appliance. We are always ready to serve.

Thank you,
Team Man with a Wrench

Port Moody
Port Moody
2 reviews Port Moody, BC
10/10

Repair Fridge/Freezer

I submitted a Request for Quote on HomeStars to repair my fridge/freezer and received responses from 5 service providers. I included model number, photo and exact problem.

The response from "Man with a Wrench" was prompt, detailed and professional. They wrote me the solution with a fixed labour cost. And let me tell you I ask HARD questions before hiring contractors. They did not give up answering my questions and provided me a copy of their insurance. The other 4 service providers wrote me that we need to come and see what is the problem which costs me X$ and then actual repair is extra. They were not willing to provide insurance or details.

It was clear to me that "Man With a Wrench" is professional and experienced and I decided to go with them. The admin team were super responsive to book an appointment and technician was on time, polite, fast, fun to talk to and smart. He exactly knew what to do and provided tones of recommendations on maintenance. Finally, I like their 3 months warranty. This is another evidence that they know what they are doing and stand behind their service.

I typically don't write reviews, but they deserve 10 stars and I will use them again. Excellent customer service!

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello,

Thank you very much for taking the time in writing a great review. It's great to hear that our technicians were able to quickly diagnose and resolve the problem. Our team has an unwavering commitment to quality service at reasonable price guarantees. It's been a pleasure working with you.
We look forward to serving you again. Feel free to contact us for your appliance repair or even for plumbing, HVAC repair needs. Happy to serve!

Thank you.
Team Man With a Wrench

Larry from Toronto
Larry from Toronto
3 reviews Toronto, ON
9/10

Dishwasher repair went bad but company helped

The company pulled out the dishwasher and fixed the problem we were having. Unfortunately the service person accidently disconnected/loosened the drain hose. When we used the dishwasher, we had a minor flood. When I contacted the company, I dealt with the owner and he apologized &helped out.
I understand accidents happen and I'm pleased with their follow up.

Was this review helpful?
Jamie M in Thornhill
Jamie M in Thornhill
3 reviews Vaughan, ON
10/10

Miele washer & dryer repair

AMAZING SERVICE!!!! They really care about their customers! If I ever need Appliance service again , Man With A Wrench will be my first and only call! THANK YOU SO MUCH for your professional service!

Was this review helpful?
Company Response

Hello Jamie, nothing makes us happier than knowing that we were able to lift up the spirit of our customers and make you both happy and enthusiastic about our service. You were a great pleasure to work with and thank you very much for sharing your experience.

Have a great day!

Maria - Scarborough
Maria - Scarborough
1 review Toronto, ON
10/10

quote for a repair

Was offered a Virtual appliance repair quote to look a fridge repair and took it.
I spoke to Alex who was able to let me know what the problem was and if it was even worth fixing. Since the fridge was older (20 +) it wasn't. It took about 15-20 mins as we talked about other issues. Thank you it was fast and saved time.

Was this review helpful?
Company Response

Thank you for your review, Maria!

We always do our best in giving our customers advice in order to help support them to make more cost effective decisions about appliances, plumbing, and HVAC. We are very happy that we were able to help you do the same. Thankfully you will now have a brand new fridge with an original warranty. If you need anything else the Man With a Wrench team is always here to help!

Ashley in Toronto
Ashley in Toronto
1 review Toronto, ON
10/10

Fantastic Service - Broken Washer

Alex was able to diagnose the issue over a video call. The washing machine needed to be replaced. Saved us a lot of money and time on further repairs. Gave me confidence on how best to remedy the situation. Was very friendly, trustworthy and helpful. Also made recommendations to help with purchasing a new unit. All at no cost. Thanks so much for all your help Alex. I'll definitely reach out to you again when my next appliance fails (hopefully not too soon).

Was this review helpful?
Company Response

Hello Ashley,

Thank you very much for the great review! It is great to hear that Alex was able to diagnose the issue over the phone, and provide you with enough information to conclude that you require a new appliance. During current times, we are trying to help the community as much as possible without having to come out for home visits, and are happy that during this occurrence we were able to do so.

If you require any further appliance, plumbing, and HVAC repair help, please contact us, and we will be more than happy to help.

Thank you!

Team Man With a Wrench

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Man With A Wrench

We are committed to providing an excellent service across Toronto, GTA and nearby regions. In our decade of experience, we have learned that you can get your appliance, and plumbing issues repaired quickly, effectively and relatively inexpensively. Our specialty is to provide quick solutions to all your appliance, and plumbing repairs and to achieve the highest possible customer satisfaction from our services. Our punctual and friendly staff will always provide budget-friendly repairs.

WHY DO OUR CUSTOMERS LOVE US?
"Slow is smooth, smooth is fast." This is our motto because we take exceptional care in locating your appliance and plumbing faults to have them fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.
Man With a Wrench always provides an above and beyond service because we do not simply tackle the problem at hand. We also find its underlying cause. Most importantly, we provide our customer with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. Our goal is to delight you with our service. If you don’t go shouting from the rooftops how happy you are with your service following a work order, we will be very disappointed, for our business runs on word-of-mouth referrals and we strive to ensure you’re happy enough to tell your friends about our service

WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?
We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair

We repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis

WHAT PLUMBING SERVICES DO WE OFFER?
- Toilet repair
- Drain cleaning
- Plumbing repairs
- New installations (sinks, toilets, showers)
- Water pumps
- Water heaters
- Frozen pipes
- Re-piping
- Burst Pipes
- Leak Detection
- Inspections

We service Toronto and all surrounding areas. That includes: Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, New Market, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil

We look forward to servicing your appliance and plumbing repair needs!

CATEGORIES
Appliance Repair, Appliance Retailers, and Plumbing
PRODUCTS
Fridges, Oven, Stove, Cooktop, Refrigerator, Freezer, Dishwasher, Washing Machine, Dryer, Microwaves
SERVICES
Refrigerator repair, stove repair, oven repair, washing machine repair, dryer repair, dishwasher repair, toilet repair, drain cleaning, plumbing repairs, new installations (sinks, toilets, showers), water pumps, water heaters, frozen pipes, re-piping, burst Pipes, leak Detection, inspections
BRANDS
Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Maytag, Moffat, Dacor, Fisher and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
SPECIALITIES
Appliance Repair and Plumbing
WEBSITE
http://www.manwithawrench.com
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee or Your Money Back
PAYMENT METHOD
All Major Credit Cards, INTERAC, e-INTERAC, Cash
LICENSES
All of them
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 1 Year Repair Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.