Having read great reviews, I emailed Man With a Wrench, received a response in less than an hour from Oleg with technician availability - which was next day. Josh came in the next day and completely dismantled our dryer (pretty interesting to see the "inside" of a dryer!) and figured out that the issue was with the motor. He was able to provide a quote for a repair, which even he agreed, that it would be better just to buy a new dryer. Then he went above an beyond and gave us very useful tips on what brands to look for when purchasing and although we have a gas connection, he tested the electrical plug for the dryer in our laundry room (which worked) to confirm that we could purchase either a gas or electric dryer. Then he took a look at our basement, for where we're looking to install another stack washer/dryer, and gave us some tips on what we would need to have it installed. Amazing service for a very reasonable service fee! Although we won't be following through with this repair, I wouldn't hesitate to call this company for any future appliance repairs.
- Company Response
Thank you very much for the great review! It is great to hear that Josh was able to provide you with his honest opinion regarding the repair, and tips for the installation of a new dryer. We always make sure to state our opinion with your best interests, in order for you to find the most efficient solution for your repair needs., or appliance replacement in this case.
Happy Holidays from team Man With a Wrench!