Express Appliance Repair

Worst experience ever.
On the call i clearly asked
"IS THE FIRST VISIT TO ASSESS THE PROBLEM?"
and they said
"YEAH WE USUALLY FIX IT AT THE FIRST TIME WE COME OUT WE DO CARRY COMMON PARTS WITH US, IF ITS A PART THAT WE DONT HAVE WE CAN OBTAIN IT VERY QUICKLY"

Now when I said this they say they don’t speak in punctuation!!!

the guy comes and tells we have the part in inventory i can come and fix it for 200 and 155 for parts. LOOOL.
I spend 100 dollars for a guy to tell me repair cost is
$355.

Worst experience ever! I wish I read all the reviews before I call them.