Express Appliance Repair

Would use extreme caution if considering this company for any time sensitive appliance repairs.
Charged $630 for parts and labour. Problem - almost Two weeks later, parts never arrived. No insight, ahipmwnt tracking, confirmation that order was receviwd by supplier in Calgary, nothing. Two weeks without fridge. Told if I cancelled the order they would charge me a 30% restocking fee.

The Express Repair customer service team was difficult to deal with. Not insightful,unable to confirm when parts would be available for install. Would not make an effort to contact the supplier to follow up.
Kept being told that parts would arrive shortly.

Terrible customer service and attitude - No sense of urgency.