BUYER BEWARE Express appliance repair does not stand up to their web page claim of affordable budget minded repairs! Far from it, we had an issue with our warming oven drawer sliders, the tech came in assessed the problem pulled out 3 pieces of plastic, was in my home for no more the 15 minutes and charged us 285, that was with the free service call claim. We spoke to repairman about the price gouging and his reply was that is the price. Spoke to customer service about The fee and she said that those are the going rates and she was not about to reduce it. Obviously no one has read their web page advertising. NEEDLESS TO SAY I WILL NOT CALL THIS COMPANY AGAIN.
- Approximate cost of services:
- $285.00
- Company Response
Hello,
My name is Michelle, I am so sorry to hear about your experience. We take our repairs, and customer care very seriously. I am positive that we can solve this problem and come to a positive resolution.Please feel free to contact us at 1-(844) 889-8484
NO STRESS CALL EXPRESS
Have a stress free day. Looking forward to chatting with you.