Had this company install new HVAC and water heater in July 2023. In October switched from AC to heat. No heat! Called for repair the first week of October. Called multiple times day and night. No callbacks until last week when they said they'd come Saturday. No one came. As of now no one has come. November 17th. I've never had a company treat me such as this. Do not hire this company for any reason whatsoever. Currently 13 degrees in the house. Absolutely unreal!
Update:
This is now December 20th and the temp in the house is 9 degrees C. A tech finally came 2 weeks ago and got the heat going, for a couple of days and then nothing... The outside unit piping all the way to the furnace is frozen. Repeated calls to the company have been useless. There is no chain of command, no recourse for any support issues, nothing.
- Approximate cost of services:
- $23,000.00