Toronto
Just bought a new washer and dryer and they didn't show up for delivery. After having to chase them down, the girl on the phone admitted that the other girl who took my order makes mistakes all the time and she's always having to fix them. They gave me a new 3-hour delivery window for the next day but the problem is they are being installed in a house in another city (which I made very clear) and I don't live there. Therefore, I had to take two half-days off work to drive and wait 3 hours for them. I tried calling multiple times to speak to someone about this, even was given the owner's cell number, but no response from anyone.....
- Approximate cost of services:
- $1,600.00
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