I waited a year before posting this review on The Heating Ninja ,In case there was any run arounds or issues with products hidden fee's ,not answering the phone or avoiding any questions Which Matt never did always returned my calls. My old furnace gave out a little over a year now it was to old for any kind of replacement parts was over 40 years so I needed a full furnace install and duct work to bring it all up to code venting outside. so this began my hunt to find a furnace having no ideas on what is what in the furnace industry I started calling around and found out prices were all over the place,I called popular companies came with a big price and a basic furnace single stage as it was the cheapest option for me. called less popular companies and they also were all over the place in price. So I started looking at reviews and it came down to can they offer me a great furnace within my budget, will they pull the needed permits,can it pass the inspection, can they have it done soon mid winter cold nights and no heat oh man. Well Matt at The Heating Ninja checked all the boxes I decided to go with a Goodman furnace GMEC960 based on best warranty labour and parts 10 years wanted a single stage but got a 2 stage for the same price due to supplier stock issue not sure but Matt took care of that at no extra cost to me. Also Matt took care of booking a duct cleaning on the same day of the install at a fair price as I also called around for duct cleaning and none were priced the same. Install completed new furnace up to code a year later no issues heats great,Inspector came passed inspection,permits pulled he gave me a copy,there is a filter delivery program, honeywell programmable thermostat that they installed looks great and works, ducts cleaned made a big difference in air quality, price was honest and fair after completing my research for all the work his installers did thanks to Dave and Dalton .