Backsplashinstaller.Ca

Tile & Stone Contractors
Milton ON L9T
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HomeStars  >  Kitchen Planning & Renovation in Mississauga  >  Backsplashinstaller.Ca  >  Unprofessional Kitchen Backsplash Job- Disappointing Experience
Jaeff
Jaeff
1 review Cambridge, ON
0/10

Unprofessional Kitchen Backsplash Job- Disappointing Experience

Jamie, BacksplashInstaller.ca, Milton

1. Unprofessional
2. Untrained
3. Messy
4. Disrespectful to client’s/customer’s space
5. Ignorant

I found Jamie on Kijiji and I checked his references on Homestar. Let me tell you, he is very unprofessional backsplash installer, he doesn’t know how to professionally install the backsplash.

Jamie, didn’t plan anything, just opened the first box out of the 4 boxes of Marble Mosaic tiles and started installing. Either he wasn’t aware or he was just ignorant that the natural stone tiles aren’t the same like ceramic tile, natural stone tiles and have color variations so they need to be separated with closet color match then installed to get best color flow. I noticed that he is installing darker tiles on side and lighter color tiles on the other, when I asked Jamie the same he had no answer and when I advised Jamie that he should first go through the tile boxes and separate tile by color variation, his reply was that we should have done it before and he is not going to waste his time. Then I opened the boxes and separated the tiles by color variation.

Just to bring to future customers attention that Jamie doesn’t use tile spacers and leveler to make sure tiles are evenly spaced throughout and all the tiles are level.

Since Jamie didn’t use the tile spacer – Tiles in our backsplash are unevenly spaced.

Since Jamie didn’t use the tile leveling tool: The tiles in our backsplash are uneven and not smooth.

Jamie has no respect for your property like granite counter top, gas stove or floors. Jamie doesn’t bring and use protective covers to protect your appliances, counter top or floors.

1. He left our gas stove with splashes of grout and glue.
2. Grout was all over the counter top.

Also, Jamie uses water very irresponsibly. Since Cambridge has hard-water and we use water softener, Jamie left kitchen faucet running numerous times, one time I went to turn off the faucet. Just for Jamie’s information, water in Cambridge is very expensive, really very expensive.
Jamie has done very poor and unprofessional grouting job, there are spots left with no grout or not enough grout. And on top of this he left tiles full of grout for us to clean, it took hours for us to properly remove/clean the remaining grout from the tiles.

Now Jamie is telling to go buy grout., mix in a cup and repair the grout where it is missing or not enough. What a colossus waste of time and money hiring Jamie.

If you want to see the whole unprofessional work of Jamie, backsplashinstaller.ca

Approximate cost of services:
$500.00
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