Think Protection

Alarm Systems
Markham ON L3R 9Y5
Write a Review
Write a Review

HomeStars  >  Alarm Systems in Markham  >  Think Protection  >  So Far So good!
steven in Montreal
steven in Montreal
1 review Kirkland, QC
8/10

So Far So good!

I read the reviews and seeing as most of them were positive, I decided to go with Think Protection.

After visiting the website and carefully choosing what I wanted, I ordered all the stuff and two days later... presto! everything was at my door. Can't beat that.

There were a couple of disappointments which I will dispel of right away.

1. There was a camera missing from my order with no mention anywhere of it being back ordered (which apparently was why it was missing). My wife called customer service that night and they were of no help whatsoever (note: don't call outside of business hours or I believe you may just be speaking to a call center).
2. The next day when I called to get the system activated, it took over 20 minutes on hold before someone answered the call.

Now for the good.

The person I spoke to (Sashigan Yogalingam) was very pleasant, knowledgeable & patient and a true pleasure to work with. We installed everything and he verified everything was working before hanging up with me. He actually managed to completely erase for me the two negative points mentioned above.

I've only had the system installed for a couple of days now, but the system seems to be working great. It was easy to install and easy to use.

Can't comment on the camera functionality yet (as I still don't have the back-ordered camera), but I may review that separately once I receive it. I'm hoping it's good as I've since added a second one to my order.

At this moment, I would definitely recommend Think Protection and you can't go wrong with the monitoring price.

Approximate cost of services:
$1,400.00
Was this review helpful?
Company Response

Thanks for the review