We've known since moving into our new house in February that the Air Conditioning unit is on its last legs (over 20 years old, and noisey). We had hoped to wait until the fall to replace it, however it decided yesterday was the day for it to break down. After looking through the reviews here this morning, I gave Air Point a call and was glad I did. Greg was at my house 3.5 hours later. After a quick survey he determined the compressor is likely the problem and found some shorted & rusted wiring. While advising me I'd likely need a replacement, he was going to take 10 minutes and re-do some wiring to see if it will work. After some tinkering he managed to resurrect it, and told us to just let it go until we are ready to replace it sometime in the fall or spring. There was no attempt to convince us to replace it now or any other kind of upsell - just pure service at its best.
Air Point has definitely earned itself a call back in the fall when its time to replace the unit. I'll be recommending them to everyone.
- Approximate cost of services:
- $100.00
- Company Response
On behalf of Greg and the rest of Air Point, thank you Steve for putting your confidence and trust in our company! Your review showcases why we value and prioritize building credibility and loyalty with our customers. We strive to go beyond simply selling a product or service by creating an experience that you will find honest and transparent. We are glad that we were able to provide you with the value that you deserve, and it is our job to ensure that you can always count on us year-round. Thank you for choosing Air Point, and we look forward to servicing any of your future HVAC needs!
-Oleg and Company