Air Point Heating And Cooling Inc

Heating & Air Conditioning
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Air Point Heating And Cooling Inc
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99%

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Reviews by rating (past 12 months)

Reviews for Air Point Heating And Cooling Inc

Average customer rating:
9.9 10 (146 reviews)

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CS in Woodbridge
CS in Woodbridge
10 reviews , ON
10/10

Very Pleased With Professional Service

We found this company in Homestars due to their great rating, and they did not disappoint. Oleg came to our home when he said he would, he reviewed our needs for a new furnace and upgraded A/C and he clearly answered all our many questions. At no time did we feel we were pressured or oversold anything we didn't want or need. We felt very comfortable dealing with Oleg, and his team did a great job installing a new furnace with a tight fitting humidifier and a larger A/C unit. In addition, Oleg's office filled out all the paperwork for any rebates we were entitled too and they came through as promised. Looking forward to dealing with Oleg and his team for our future HVAC needs.

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Company Response

Thank you for your kind review. Our company works as a team that is determined to ensure each and every one of our customers are satisfied. Every member of our extensive team of professionals are involved in the process of each customer installation, allowing us to work as a unit to complete the job with quality. From the installation to the paperwork, we work simultaneously in order to ensure that our customers have a peace of mind and that the job process is efficient. We are glad to hear that Oleg was able to provide you with a great deal that suited your needs and that you are satisfied with our team’s performance. If you ever have any questions or concerns please don’t hesitate to contact us. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

Guy in Toronto
Guy in Toronto
9 reviews Toronto, ON
10/10

AC Install

We has an old inefficient AC unit with a leaky coil that was going to start damaging our furnace. We got a few quotes and none were as good as Air Point.

Oleg was super responsive via email and phone. Answered all my questions and we had our install scheduled right away. The crew was fast and efficient and left the place spotless.

Looking forward to saving money and reducing my energy usage thanks to Oleg and his team.

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Company Response

Thank you for sharing your experience with our company! Integrity is one of the qualities that helps us build strong bonds with our customers and earn their trust. One way we showcase integrity is by being honest and transparent with our services. Such as, before offering any replacements to our customers we try to diagnose a solution to the underlying problem at hand. You can always trust on us to provide you with the value that you deserve. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

Judy from North Toronto
Judy from North Toronto
15 reviews Toronto, ON
10/10

Excellent service

  Air Point Heating And Cooling Inc
4168934933
Vaughan
ON
L4K
CANADA

Oleg came to my house a few hours after I contacted him. He and his team were able to install my new furnace the following day. They worked until 9 pm to finish the job so that I could have heat in my home. I had
been without heat for 3 days as I obtained quotes from other companies. Oleg gave me the confidence that he would do the best job at the fairest price and he did.
He explained what he was doing every step of the way and even did some extra piping and electrical work so that the installation of my new water heater the following day would go smoothly. The installers of my
water heater told me they would have had to charge me for the work that Oleg did so a special thanks to Oleg for anticipationing this.
Thank you again
JK

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Company Response

Thank you, Judy, for sharing your experience with us and we are so pleased to hear that we have exceeded your expectations! Your satisfaction is very important to us and so is your peace of mind, which we believe is sometimes the greatest customer experience! One of the ways that we ensure a customer's peace of mind is by keeping them informed, aware and involved throughout the process. It is essential that we provide our customers with the guidance required to ensure that they can confidently choose the solution that is the best fit for their needs. Thank you for choosing Air Point and we look forward to servicing any of your future HVAC needs!

-Oleg and Company

lily
lily
1 review , ON
10/10

New Furnace

Oleg and his team were very professional and did a great job! They installed the furnace quickly and worry free. The price was very reasonable and we are completely satisfied with the workmanship.

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Vlad i.
Vlad i.
1 review Vaughan, ON
10/10

Furnace replacement

Our furnace broke as always in the middle of the cold winter. We called Air Point and service person came in right away, evaluated the damage (unfortunately we had to replace the entire unit). They came back next morning and installed new furnace in about 4 hours. Very nice, clean and quick installation. Very happy.

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Ting in Toronto
Ting in Toronto
1 review Toronto, ON
10/10

furnace service

I had a issue with my furnace as it was power cycling, and throwing a 31 code. Had a HVAC tech look at the previously, and he advised to replace the whole furnace. Not satisfied with this answer, I googled up Air Point , called and Oleg came to my home within the hour. He was able to quickly diagnose the issue, fix it and stayed behind until the unit was confirmed to be working. In the end, the fee was exactly what he quoted over the phone, even though it took around 2 hours. I am very impressed with Air Point/Oleg's prompt service, honesty and professionalism - thank you! Highly recommend Air Point for your next HVAC needs

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Company Response

Thank you Ting for taking the time to share your experience with our company. Usually when there is an issue such as power cycling it can be diagnosed and resolved. As a company of integrity, we are always honest with our customers because we truly care. Providing prompt services and being professional are some of the factors we highly value in our company. We are glad we were able to meet your expectations and provide you with quality services. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

jacob8802
jacob8802
1 review Toronto, ON
10/10

Furnace Replacement

Oleg and the team at Air Point were very professional and did a furnace replacement at my home on new years eve to make sure my house was nice and warm for the new year. Thank you guys very much!

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Company Response

Thank you Jacob for such a kind review. We are happy to hear your home was warm and cozy for New Years. Thank you for choosing Air Point and we look forward to servicing your future HVAC needs!

Alex
Alex
2 reviews Brampton, ON
10/10

Furnace repair

Real 24/7 service. The call was placed Sunday at 4:00am, December 30. The furnace was not working. The defective component was replaced and the problem was fixed within hours from the first call. Very pleased.

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Company Response

Thank you Alex for taking the time to write this kind review and recommendation for our company. We strive to provide quick and efficient services to each and every one of our customers as we value your time. Our team of professionals know how to tackle a wide array of problems from diagnosing deficiencies to recommending the best possible solutions. We are glad to hear that within a few hours we were able to fix the defective component and get your furnace up and running. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs

Zoran in Etobicoke
Zoran in Etobicoke
2 reviews Toronto, ON
10/10

New Furnace Install on Christmas Day

It’s probably one of the most unfortunate events that can happen for a homeowner in winter to have the major furnace malfunction on holidays and especially on the Christmas Day. That’s what happened to us when we noticed at about 6pm on the Christmas Day that no warm air is coming from the vents. Thanks to Oleg, Vadim, Gregory and Alex who worked on the Christmas Day, we had a new furnace installed and working the very next day. The heater exchanger was cracked and repairing was not an option as the furnace was old. Gregory came sharp at 8am, discussed different options and provided an estimate. They have already all installers booked for that day; however, seeing our small baby Gregory was able to adjust the schedule and have Vadim and Alex come in the afternoon. Vadim consulted us during the installation, protected floors and left everything clean. Our water heater is close to the furnace, so Vadim noticed cracks on the water heater vent and sealed them with no additional charge. I can highly recommend Air Point not only for their professionalism, proactiveness, and quality of work but also for their compassion adjusting their schedule and work on a holiday to help our home with a small baby warm again.

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Company Response

Thank you Zoran for taking the time to leave a review and recommendation for our company. It truly is a difficult situation to be in, especially during the holidays and we dearly understand our customers for that. We strive to ensure that throughout the year our customers can count on us to be there for any emergencies or unforeseen events. Even on holidays such as Christmas Day, we work hard to ensure that our customers can enjoy their holidays with a peace of mind. Along with getting the job done efficiently and quickly, we take the time to discuss options with our customers and provide our personal recommendation based on their specific needs. Our team works conjointly as a unit to ensure that the installation goes smoothly and that we can meet your expectations. We appreciate you putting the trust in our company to provide you with the quality that you deserve. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

james
james
1 review Toronto, ON
10/10

Furnace and Waterheater Install

Disappointingly, my 13yrs old Carrier furnace decided to stop working overnight this Dec after I had booked a service call just the day before. But the appointment wasn't for another week so I needed to get it looked at FAST. Found Air Point on Google and Homestars review and decided to call them at 7am. Oleg picked up right away and got me a quote to replace the inducer motor. The motor itself would have costed $1600 after tax and install, so I opted to replace the entire unit while the energy rebates were still available, not to mention another 10 yrs of warranty and piece of mind. While at it, I had them installed a brand new tankless waterheater that I've been wanting to replace the old rental from Enbridge, and take full benefit of the available rebates. Oleg arranged everything on the same day and the crew showed up on time, did a super clean install, and cleaned up after they were done. Got heat back in less than 12hrs! Highly recommended!!!

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Company Response

Thank you James for taking the time to share your experience with our company. As soon as we received your call, we knew from the get go what our next steps were together. After diagnosing the furnace’s problem and assessing it’s performance, a new inducer motor was a possible option to extend it’s life. However, with the great rebates available and considering the furnace’s current state, we believe you chose the best option. It is our job to ensure that our customers receive the best deals and rebates throughout the year. We are happy to hear that you are satisfied with your purchase and we truly believe you recieved the highest value with your replacement. Thank you for placing your confidence in us to provide you with the highest level of service and we look forward to servicing all of your future HVAC needs!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Point Heating And Cooling Inc

Air Point, Toronto heating & cooling company is proud to be serving residential and commercial customers all over the Ontario area. We have years of experience and a flawless reputation. We are here to help you with your air conditioning and heating needs. Our experts are prepared to help you with the sale, service, and installation of the ideal comfort system for your home or business. Air Point heating & cooling experts offer the latest products to keep your home or office as efficient and environmentally friendly as possible.

Indoor comfort for your home or business is a significant part of your daily life. From heating to cooling, humidification to air purification systems and servicing your equipment, selecting the right company is just as important as choosing the right equipment.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Fireplaces, Water Heaters, Tankless, Air Quality, Ductwork and Controllers
SERVICES
Air Conditioning Installation, Air Conditioning Repair, Air Conditioning Replacement, Heating System Installation, Heating System Repair, Heating System Replacement, Custom Ductwork
BRANDS
Carrier, American Standard, York, Goodman, Continental, Noritz, Navian, GSW, Vanee
SPECIALITIES
Get a free humidifier with installation of any Furnace and Air Conditioner together Get free thermostat with the installation of any Furnace or Air Conditioner Get 10 years parts free and up to 10 years labor extended warranty from manufacturers. Call us for details. Install new Furnace and get first maintenance for free Install high efficiency equipment and get up to 2000$ in rebates
WEBSITE
http://www.airpoint.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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