Air Point Heating And Cooling Inc

Heating & Air Conditioning
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Heating & Air Conditioning
Air Point Heating And Cooling Inc
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99%

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Reviews by rating (past 12 months)

Reviews for Air Point Heating And Cooling Inc

Average customer rating:
9.9 10 (131 reviews)

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Guy in Toronto
Guy in Toronto
9 reviews Toronto, ON
10/10

AC Install

We has an old inefficient AC unit with a leaky coil that was going to start damaging our furnace. We got a few quotes and none were as good as Air Point.

Oleg was super responsive via email and phone. Answered all my questions and we had our install scheduled right away. The crew was fast and efficient and left the place spotless.

Looking forward to saving money and reducing my energy usage thanks to Oleg and his team.

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Company Response

Thank you for sharing your experience with our company! Integrity is one of the qualities that helps us build strong bonds with our customers and earn their trust. One way we showcase integrity is by being honest and transparent with our services. Such as, before offering any replacements to our customers we try to diagnose a solution to the underlying problem at hand. You can always trust on us to provide you with the value that you deserve. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

Judy from North Toronto
Judy from North Toronto
15 reviews Toronto, ON
10/10

Excellent service

Oleg came to my house a few hours after I contacted him. He and his team were able to install my new furnace the following day. They worked until 9 pm to finish the job so that I could have heat in my home. I had
been without heat for 3 days as I obtained quotes from other companies. Oleg gave me the confidence that he would do the best job at the fairest price and he did.
He explained what he was doing every step of the way and even did some extra piping and electrical work so that the installation of my new water heater the following day would go smoothly. The installers of my
water heater told me they would have had to charge me for the work that Oleg did so a special thanks to Oleg for anticipationing this.
Thank you again
JK

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Company Response

Thank you, Judy, for sharing your experience with us and we are so pleased to hear that we have exceeded your expectations! Your satisfaction is very important to us and so is your peace of mind, which we believe is sometimes the greatest customer experience! One of the ways that we ensure a customer's peace of mind is by keeping them informed, aware and involved throughout the process. It is essential that we provide our customers with the guidance required to ensure that they can confidently choose the solution that is the best fit for their needs. Thank you for choosing Air Point and we look forward to servicing any of your future HVAC needs!

-Oleg and Company

Eve
Eve
13 reviews Toronto, ON
10/10

Repair request

My furnace was not working so I called the emergency phone number on the Sunday before Thanksgiving and got the answering machine. Since it wasn't urgent (because it was still warm and not freezing) I was going to call on the next business day so I didn't leave a message. Oleg immediately text me back and said to text him back or he was going to call me in 20 minutes. I texted him the problem and said that he can be at my house in 3 hours. Wow, that is customer service. Oleg came to my home to assess my furnace (5.5 years old) and said that the installers did a horrible job and recommended that I call the original installers to fix the problem since the parts are still under warranty. Oleg did not charge me for the service call and gave me his honest option. I will definitely call Oleg for our future AC and furnace.

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Company Response

Thank you, Eve, for sharing your experience with us and we are so pleased to hear that we were able to properly aid you in assessing the situation! To ensure our customer's peace of mind, we strive to provide quality services in a timely manner. It is essential that we provide our customers with the guidance required to ensure that they can confidently choose the solution that is the best fit for their needs, even if it is just an honest, integral opinion. If you have any questions or concerns please feel free to give us a call anytime. Thank you for choosing Air Point and we look forward to servicing any of your future HVAC needs!

-Oleg and Company

Builder in Toronto
Builder in Toronto
3 reviews Vaughan, ON
10/10

Complete installation of HVAC system

We built a new penthouse.
OLEG at AIRPOINT came recommended by a good friend and builder.
Best customer service. Dealt with many trades on this build, as we took on the job of GC. OLEG and his staff we amazing. knowledgeable and always ready to answer all our concerns.
Hands on company and the best quote.
Thank you to OLEG and his team at AIRPOINT heating and cooling.

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Company Response

Thank you for taking the time to share your experience with us! It is important to us to ensure that you have a peace of mind throughout the job and that any of your concerns are dealt with instantaneously. Your satisfaction is important to us and we want to ensure you that you can always count on us to provide you with the quality that you deserve. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

-Oleg and company

Feng in Toronto
Feng in Toronto
1 review Toronto, ON
10/10

installation

They have very nice people, done great job on my furnace.
They are also so helpful to prepare the paper work for old/new machine for rebate and warranty.
I highly recommend the company.

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Company Response

Thank you Feng for your kind review. It is our pleasure to ensure that we can provide you with the best quality deal out there! Please don't hesitate to contact us if you have any questions. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

-Oleg and company

merchantfarzana in Toronto
merchantfarzana in Toronto
1 review Mississauga, ON
10/10

Beyond impressed

Its rare that a company goes so above and beyond their call of duty. Our heat hadn't been working for 3 days, when Michael came to fix it he noticed some major underlying problems with our wiring. The 1 hour service call extended into a lot longer but Michael didn't leave till he had fixed all the bad wiring (it was quite a task!) Our contractor had warned us that the wiring in our house didnt seem right but he just didnt know how to fix it. It wasnt easy and Michael had to go through dry wall to find faulty wires and also replace old wiring. If you're looking to buy new equipment or fix something, call these guys and get the work done in one go. They are also very reasonable and more than fair. Cant go wrong.

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Company Response

Thank you Afarzana for taking the time to share your experience with us! Our team of professionals carry out a detailed diagnostic checklist in order to trouble shoot underlying problems. Whether it's a loss of airflow or reduced output temperatures, our procedure ensures that we can diagnose the complete current state of your equipment. That being said, service calls do sometimes get extended to ensure that we leave you happy, satisfied and with fully functional equipment. We constantly look to involve and inform our customers by teaching some basics such as how to diagnose dirty air filters or possible leaks. Thank you for choosing Air Point and we look forward to servicing any of your future HVAC needs!

-Oleg and company

Michael
Michael
2 reviews Toronto, ON
10/10

Furnace replacement

It was old furnace replaced by high-efficiency one and this required a lot of adjustments and it was done very efficient to my full satisfaction

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Company Response

Thank you Michael for taking the time to write this kind review. We are glad we were able to satisfy your needs and provide you with the value that you deserve. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

-Oleg and company

xy in Thornhill
xy in Thornhill
1 review Markham, ON
10/10

all my HVAC needs

This is my second furnace -- they don't last forever -- from AirPoint in addition to two air conditioners and a gas fireplace. All services were provided on time, courteously, and most important, competently. I highly recommend the company.

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Company Response

Thank you for your time to write this kind review. We strive to provide quality and to ensure that the products we install for our customers will last as long as possible. We appreciate you for being a loyal customer and for acknowledging our hard work. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

-Oleg and company

anton.barkov
anton.barkov
1 review Toronto, ON
10/10

New furnace installation

That was really great experience. The guys demonstrated very fast and professional approach. Excellent work! Will recomend this team with pleasure.

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Company Response

Thank you Anton for your kind review and recommendation. Creating an experience that our customers will remember is essential to our company. We want you to know that you are always in good hands and can trust us to provide you with the value that you deserve. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

-Oleg and company

robbminnes
robbminnes
1 review Toronto, ON
10/10

Heating, air conditioning replacement, gas fireplace installation and duct cleaning.

Prior to the work, the company owner made a home visit during which he provided me with a detailed written estimate and he answered all questions to my satisfaction. On the appointed day the following week, the crew arrived on time and started work promptly. Although, there was more that one day of work required, the crew remained late and completed the work in one day. The crew members were courteous and answered my numerous questions. They performed the work professionally, protected the floors and cleaned up the work areas upon completion.

The quality of the work exceeded my expectations and a couple of follow up items were addressed immediately.

I am very satisfied with the work and my dealings with Air Point. I would highly recommend this company.

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Company Response

Thank you Rob for taking the time to share your experience with us! Before any decisions are made, we strive to thoroughly educate our customers on the products we offer and their underlying benefits. Therefore, we are glad that we were able to help you choose the solution that is the best fit for your needs. Your satisfaction means a lot to us and subsequently, we work hard to ensure that you can be confident in our services. Thank you for choosing Air Point and we look forward to servicing all of your future HVAC needs!

-Oleg and company

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Air Point Heating And Cooling Inc

Air Point, Toronto heating & cooling company is proud to be serving residential and commercial customers all over the Ontario area. We have years of experience and a flawless reputation. We are here to help you with your air conditioning and heating needs. Our experts are prepared to help you with the sale, service, and installation of the ideal comfort system for your home or business. Air Point heating & cooling experts offer the latest products to keep your home or office as efficient and environmentally friendly as possible.

Indoor comfort for your home or business is a significant part of your daily life. From heating to cooling, humidification to air purification systems and servicing your equipment, selecting the right company is just as important as choosing the right equipment.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Fireplaces, Water Heaters, Tankless, Air Quality, Ductwork and Controllers
SERVICES
Air Conditioning Installation, Air Conditioning Repair, Air Conditioning Replacement, Heating System Installation, Heating System Repair, Heating System Replacement, Custom Ductwork
BRANDS
Carrier, American Standard, York, Goodman, Continental, Noritz, Navian, GSW, Vanee
SPECIALITIES
Get a free humidifier with installation of any Furnace and Air Conditioner together Get free thermostat with the installation of any Furnace or Air Conditioner Get 10 years parts free and up to 10 years labor extended warranty from manufacturers. Call us for details. Install new Furnace and get first maintenance for free Install high efficiency equipment and get up to 2000$ in rebates
WEBSITE
http://www.airpoint.ca/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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