It was very complicated to replace our commercial deck-top HVAC unit, which needed a crane to hoist >30 feet up from a narrow laneway for installation. It was in deep winter. We interviewed several HVAC companies and a couple of them walked away given project complexity. At the end, we trusted only Air Point. Oleg from Air Point was persistent and truly solution-building. From our communication, we knew Oleg was truly concerned about us not having heat in winter time. He worked around the clock, even right up to a few hours prior to his vacation, to explore options for us. He went many extra miles, at NO additional cost to us, to help us find viable and cost-effective crane solutions. He came up with additional measures to make the project safe and efficient, again at NO additional cost to us. He sent more than 6 men to the installation and he himself supervised the job. The installation was smoothly orchestrated. The crew was very professional – skilled and tidy. Oleg made us feel that we were not only his customers, but also his friends. To date, we still feel that we should have paid him more money for the job superbly done.
Without any hesitation, we recommend Oleg and his team (Air Point) to anyone for heating and cooling solutions. We know Oleg (Air Point) is our go-to HVAC service-provider. We will have him install a new furnace in another household.