Friendly, quality and hassle free
Great experience with shed installer guys. I first emailed Matthew the owner late last year for building a keter artisan shed but was told there was no stock available anywhere. I reached out again the start of this season anticipating stock. Matthew was very professional and answered many of my questions and addressed all my concerns. I felt comfortable with moving forward and was scheduled in as one of first installs of the season.
Due to weather, the date for concrete pour was moved a few days ahead, but I was notified the weekend before and we found a day that worked. On day for the concrete pour, Matthew came on time with 2 of his crew and spent most of the day on the concrete base. Work was completed on time and I paid for the base portion of the fees at that time. His crew came back a week later to install the shed and were done in the matter of a few hours. They did a good job cleaned up after themselves, including cleaning up most of the small bits of concrete that were scattered throughout the lawn from the install date. One thing to note though: they will not help dispose of the packaging for the shed, but they do help put everything into a giant plastic bag.
Overall recommend the company as an e2e company for shed installs.
- Approximate cost of services:
- $3,750.00
- Company Response
Thanks for taking the time to share your experience. One thing to note is, we always take away the packaging of the sheds we sell and deliver. However if you provided the shed yourself then all we do is clean up the packaging by separating the garbage from the recycling, and folding up the boxes for you to put out on recycling day. If you had read in one of our reviews that we took away all the packaging for another customer, it would have been for someone that bought their shed directly from us.
Thankfully your shed didn’t have any parts missing from the box, but if it had, you would have needed to order those parts and have us back to finish the job with an additional trip fee. Where if you had bought the shed from us, we would have taken care of that for you with the extra parts we carry for all our sheds.
We strive to leave our customers backyards spotless, it sounded like my follow up team might have missed a piece of debris or two, I’d be happy to send them back if you like, just reach out to me directly if you like.