0 reviews Calgary, AB Joined 2019/07/31

10/10

Windows & Doors Installation & Service review in Calgary

07/31/2019

My bedroom window glass kept breaking every year I got WMC as referral from my friend
He suggested me to replace the whole window and I'm buying his argument

Ivan is very knowledgable and cooperative and dependable, I got a better price
I'm happy to have dealing with him.

Job Price

Approximate cost of services:: $780.00

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Company Response

Good Day Kamran,

Thank you for your review. Window Mart appreciates the positive feedback Kamran! Window Mart is very grateful to have Ivan apart of our team. We are happy he was able to get you a reasonable quote in a professional manner. Thank you again for your review Kamran! Also thank you very much for your kind words.

have a great day!

Regards,

Window Mart Team

Trevor in Edmonton

0 reviews Edmonton, AB Joined 2019/07/29

10/10

New Front Windows , Door

Windows & Doors Installation & Service review in Edmonton

07/29/2019

We had new windows and front door installed in our home. Andrey was a very big help in deciding on what type of windows we needed for the large size window and north facing. Andrey is very honest and knowledgable of all the window mart products. Andrey also tock care of the energy efficiency Alberta rebate. We received money back for installing energy efficient windows. The installers are very good at what they do. It was a very cold day when the windows where installed. They where done quickly and professionally.

Job Price

Approximate cost of services:: $7,500.00

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Company Response

Good day,

Thank you for your sharing your experience with our company. We are happy to know that you are satisfied with the results of work. Our team consists of professional and dedicated sales representatives and installers who works hard to meet our customers expectations. We hope that you will enjoy your new windows for many years to come. If you have any questions, please, call us at 780 988 0350.

Thank you for your time and business.

Regards,

Window Mart Team

Rick Brady in Toronto

1 review Bezanson, AB Joined 2019/07/24

10/10

Window Replacement

Windows & Doors Installation & Service review in Bezanson

07/24/2019

Installer, Egor and Dima, did an excellent job. They were friendly, cleaned up the work site and knew what they are doing. Everything was done properly and I had fun watching them do the work. It took a little longer then I expected but I am very happy that the work was done professionally and to my standard. My representative, Konstantin, did an excellent job explaining the installation process. Anytime I had a questions, he was quick in returning my phone calls. I am very pleased with the result. It is nice to deal with people who care about the work they do.

Job Price

Approximate cost of services:: $2,500.00

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Company Response

Thank you for your feedback Rick, we are very happy to hear your installation went well, and that you enjoyed the appointment so much! Sometimes the appointments do run longer for a number of reasons, we do our best to schedule them accurately, and this feedback will help us to do so. It is great to hear you enjoyed Konstantin's service as well, he is very dedicated to ensuring each customer has a good understanding of the product, and the installation before anything is confirmed. We really appreciate your recognition of our hard work, and thank you very much for your business as well as your kind words.
Have a wonderful day!

Regards,
Window Mart Team

Brendan in Toronto

1 review Toronto, ON Joined 2018/02/20

1/10

Great Windows, Poor Service

Windows & Doors Installation & Service review in Toronto

07/12/2019

We had a window replaced in our baby's room by window mart (in Calgary). Long story short, the new window is great...no complaints. However they (Daria) neglected to tell us that the new blinds we'd purchased for the old window wouldn't fit the new window. After weeks of negotiating back and forth and a nightmare experience from a customer service point of view, they did give us a small discount on the window. However, I still had to pay for new blinds (again) and that is after a month of having to hang garbage bags on my baby's window while this got sorted out so he could nap and go to sleep at night. I'm not going to go here and irrationally throw them under the bus because I don't want to sound like someone ranting. The product they offer is great. Make sure you ask about blinds if you have them (regardless of whom you choose). However, given the poor customer service we received from Daria, I would not recommend using this company. There are lots of other highly rated window companies...shop around.

Job Price

Approximate cost of services:: $1,200.00

4 of 4 people found this review helpful.

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Company Response

Good Day Brendan,

Window Mart apologizes sincerely for the poor experience you may of experienced with our company. We are investigating this matter further to make sure that the situation is being handled. If you would like to contact us to discuss this situation further with us Brendan please do so at 780-457-9577 or Toll Free 1-855-993-0303. Window Mart is happy to hear you do enjoy the product that we offer! We want to ensure that you enjoy our customer service just as much. Again we apologize for this situation and looking forward to hearing your feedback so we can resolve this matter as quickly as possible. Thank you again for the review Brendan.

Have a wonderful day!

Regards,

Window Mart Team

WENDY in Edmonton

0 reviews Edmonton, AB Joined 2019/07/08

10/10

15 windows and 3 doors

Windows & Doors Installation & Service review in Edmonton

07/08/2019

The saleman Max was great, awesome actually. Very knowlegable & gave a great presentation. The windows are awesome and we are very happy with them. They are not the cheapest but very good quality. Very happy with them. :)

Job Price

Approximate cost of services:: $25,000.00

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Company Response

Good Day Wendy,

Thank you for your review Wendy! Window Mart is thrilled to hear about your expeirence with our team. Window Mart is very grateful to have Max on our team as a regional sales manager as well. Thank you again for the review and the kind words. We hope you enjoy your new product for many years to come!

Have a great day!

Regards,

Window Mart

Alex in Edmonton

0 reviews Edmonton, AB Joined 2019/07/06

10/10

Windows and doors

Windows & Doors Installation & Service review in Edmonton

07/06/2019

Can’t speak highly enough about this company. The team was very professional and were able to work around our schedule! Overall experience was really good. We’ve had lots of questions and they were all answered. Since it was our first time we needed new windows we were not sure what to expect. After talking to Max at WindowMart we were confident we chose the right place! Thank You guys, will definitely recommend you to friends and family!

Job Price

Approximate cost of services:: $12,000.00

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Company Response

Good Day Alex,

Thank you for your review Alex! Window Mart is thrilled to hear about your expeirence with our team. Window Mart is very grateful to have Max on our team as a regional sales manager as well. Our team is always thankful for the recommendation Alex. Thank you again for the review and the kind words.

Have a great day!

Regards,

Window Mart

Tara W in

1 review , AB Joined 2019/06/29

10/10

Window Mart

Windows & Doors Installation & Service review in

06/29/2019

Based on the online reviews & very informative in home consultation we decided to go ahead with Window Mart. Ivan was great & made sure to fully explain the terms & process. We have a great idea of what to expect :)

Job Price

Approximate cost of services:: $4,000.00

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Company Response

Hello Tara,

Thank you very much for your kind review Tara. Window Mart appreciates you taking your time to express your positive experience with us! Window Mart team is overly lucky and grateful to have Ivan on our team! We hope you best of luck with your project! Thank you again for the review Tara. As well as your kind words! Have a great day Tara!

Regards,

Window Mart Team

A in Edmonton

0 reviews Edmonton, AB Joined 2019/06/23

10/10

Windows

Windows & Doors Installation & Service review in Edmonton

06/23/2019

Ivan was very helpful in walking me through the various options available. I will definitely recommend him to my friends and families.
Thank you Ivan for your excellent support and help
Anan

Job Price

Approximate cost of services:: $2,000.00

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Company Response

Thank you very much for your feedback!

We are so glad to hear you enjoyed Ivan's service, he is dedicated to ensuring each of his clients gets the perfect product for them, and are completely satisfied after installation. Should you require anything further or just have questions about the product do not hesitate to contact Ivan or our Main office at 780-457-9577, Toll-Free 1-855-993-0303

Thank you for your business, and kind words!

Have a wonderful day,
Window Mart Team

Andrea in Edmonton

1 review Edmonton, AB Joined 2019/06/22

8/10

Thorough, professional - from initial recommendations, through Installs, project management and follow-up

Electricians review in Edmonton

06/22/2019

When I invited Window Mart to quote me on complete Windows and Doors including Patio Door. My project manager, Andrey, having years of previous hands-on experience, provided pragmatic and constructive advise. I visited their show room to review design and workmanship for the products and was impressed. For the installs (2019Jan/Feb) during huge snow storms that delayed Canada-wide shipments and erratic, severe freezing, Andrey and his team worked doggedly, finding days warm enough to install. The install team were professional and thorough, ..which not easy under winter conditions. They miraculously managed to complete all installs on time (before my tenant arrived, Feb15). End to end on this project, Andrey resolved any minor snag with immediate follow-up followed by a next morning solution. Pricing from Window Mart is competitive. To sum it up, both my tenant and I are completely satisfied with their upgrade to this property.

Job Price

Approximate cost of services:: $1,300.00

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Company Response

Thank you very much for your feedback!

We are very happy to hear you enjoyed everything from your initial appointment and quote to the installation! It is most definitely difficult to install when the weather is so erratic, we are quite lucky to have such a dedicated team, who work so hard to ensure each customer's product is installed efficiently. Should you require anything going forward such as new product, warranty work, or just have questions please give us a call, our main office or representative Andrey will be happy to assist!
Main Office 780-457-9577, Toll-Free 1-855-993-0303

Thank you very much for the opportunity to serve you, and your kind feedback.
Have a wonderful day,
Window Mart Team

Sasha in Saint Albert

0 reviews St. Albert, AB Joined 2019/06/21

10/10

Windows Replacement

Windows & Doors Installation & Service review in St. Albert

06/21/2019

Andrei and the team did an awesome job last November getting whole house equipped with new windows. They were very professional and knowledgeable about the product they were selling. Having gone trough my first winter I can confidently say that I am extremely happy with the quality and installation of my new windows. They were more then reasonably priced when compared to other quotes I received. Best value for your dollar for sure.

Job Price

Approximate cost of services:: $12,000.00

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Company Response

Thank you for your review Sasha,

Window Mart is very pleased to hear you enjoyed working with Andrei. We are very proud to have him on our team! We are so excited to hear that you are enjoying your windows and hope you enjoy it for many years to come! Thank you again for the lovely reviews and the wonderful words!

Have a beautiful day from the Window Mart team!

Regards,

Window Mart Team

Window Mart

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